Credit Representative

Description

The Credit Representative oversees credit and collection activities for an assigned customer base. This is a B2B position.

Compensation Data: Non-exempt hourly pay $22-25 based on experience.

Travel: 10% maximum potential

Location/Schedule: 100% Remote. M-F and must be capable of working EST or CST hours.

Key Responsibilities

• Monitors accounts receivable aging reports and identifies past due or over limit accounts.
• Contacts customers with past due accounts and attempts to collect the overdue amount or negotiate, within specified terms, an installment payment plan.
• Determines the capacity to increase customer credit limits within established policy by considering the customer's sales history and its future sales expectations, or by applying a seasonal credit policy adjustment.
• Evaluates on hold sales orders for ability to release or need to extend based on established credit guidelines.
• Collaborates cross functionally with sales representatives, customer service and others to resolve customer issues around non-payment. Maintains notes on decisions and actions taken for management review.
• Develops and maintains good relationships with assigned customers resulting in open dialogue and a sound financial affiliation.
• Prepares and submits regular reports to management and customers on the status of unpaid accounts and any repayment progress.
• Assists Accounts Receivable with posting of customer payments as needed.
• Performs special projects and assists others in support of the department.
  
  

Education & Qualifications

What you will need to succeed:

• High School Diploma or GED required
• 3-5 years of credit and collections experience, preferably in a business-to-business environment.
  
  

Competencies

• Excellent oral and written communication skills.
• Experience with Microsoft Office suite of products necessary.
• Ability to establish and cultivate relationships with customers and colleagues.
• Ability to work independently and comfortable making decisions within communicated parameters.
• Ability to evaluate alternatives and make appropriate judgements within established guidelines.
• Comfortable working in a fast-paced environment and able to multi-task.
  
  

Why Join BFG Supply

• Medical, Dental, Vision and Prescription Drug Insurance Coverage
• HSA or FSA with employer contribution
• Employer Provided Life Insurance, Short-Term and Long-Term Disability Benefits
• FMLA, AD&D, Voluntary Benefits, EAP, Teladoc
• 401(k) Contribution Matching Program
• Paid Vacation and Holidays
  
  

Our Commitment And Difference

BFG values ongoing improvement and growth, not only for our individual team, but also for our entire organization. We foster a culture that promotes learning, innovation, development, and the relentless pursuit of excellence in all aspects of our business. We are a fast-growing company, integrating the latest systems and technologies to streamline our internal operations and elevate the total customer experience.

Founded in 1972, BFG Supply has a long history of serving the Green Industry including Professional Grower, Independent Lawn & Garden, Controlled Environment Agriculture and Hydroponic industries. As an established industry leader, BFG provides the highest levels of customer service, the broadest product range, and innovative technology solutions. BFG is a true single source supplier for all your Green Industry needs from watering tools and control solutions to multi-acre fully integrated professional greenhouse structures. In a world full of change you can take comfort in knowing that BFG Supply is focused on caring for your business needs. We look forward to providing the best customer service in the industry and supporting the growth of our customers.

BFG Supply Company is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

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