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Account Executive - Franchise

Salary undisclosed

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About Harri

Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand.

If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family.

Who You Are

The Account Executive - Franchise leads the company’s efforts to maintain and expand relationships with large, multi-location customers.

Assigned to two to three named customers, as well as net-new prospect logos, the Account Executive - Franchise is responsible for achieving sales quota and assigned strategic account objectives.

The Account Executive - Franchise represents the entire range of company products and services to assigned customers within a defined segment, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

The Account Executive - Franchise focuses on the headquarters and key buying locations of assigned accounts, while coordinating closely with field associates assigned to these customers’ other locations.

The Account Executive - Franchise reports to the VP of Franchise.

Key Responsibilities

  • Establishes productive, professional relationships with key personnel in assigned customer accounts.
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
  • Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

Experience And Skills

  • Achieves assigned sales quota in designated national accounts.
  • Meets assigned expectations for profitability.
  • Achieves strategic customer objectives defined by company management.
  • Completes strategic customer account plans that meet company standards.
  • Maintains high customer satisfaction ratings that meet company standards.
  • Completes required training and development objectives within the assigned time frame.

*Please note this job description is not designed to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time.*

The base salary range for this position is $80,000-$90,000 (USD).