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Customer Service Representative *ASAP*

  • Full Time, onsite
  • Bare Bones Engagement
  • Philadelphia, United States of America
Salary undisclosed

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Job Description

Job Title: Customer Service Representative

Location: Philadelphia, PA

Salary: $35,000 - $47,000 per year

Job Type: Full-time

About Us

At Bare Bones Engagement, we pride ourselves on providing exceptional customer experiences. We are dedicated to fostering meaningful connections and creating lasting relationships with our clients. Our team thrives in a collaborative environment where innovation and passion meet to drive results. Join us as we continue to grow and make a positive impact in our community.

Job Description

We are seeking a motivated and detail-oriented Customer Service Representative to join our dynamic team in Philadelphia. In this role, you will serve as the primary point of contact for our clients, ensuring their needs are met and inquiries are addressed promptly. You will be responsible for maintaining a high level of customer satisfaction and contributing to the overall success of our operations.

Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide accurate information regarding products and services.
  • Assist customers with order processing, billing issues, and account inquiries.
  • Resolve customer complaints and escalate issues when necessary.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve processes and enhance customer satisfaction.
  • Participate in training sessions and team meetings to enhance product knowledge and skills.

Benefits

  • Competitive salary with performance-based bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off and holiday pay.
  • Retirement savings plan with company match.
  • Opportunities for professional development and advancement.
  • A supportive and inclusive work environment.

Skills

  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency in customer service software and Microsoft Office Suite.
  • Previous experience in a customer service role is preferred.

Join Our Team!

If you are passionate about providing exceptional customer service and want to be part of a dedicated team, we encourage you to apply today!

To apply, please submit your resume and cover letter to [insert application email or link].

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Company Description

Welcome to the Heart of Bare Bones Engagement

At Bare Bones Engagement, our culture is the heartbeat of our creativity and success. It’s not just about the work we do – it’s about how we do it, who we are, and the values we stand by. We believe that a strong, vibrant culture drives innovation, fosters collaboration, and ultimately leads to exceptional results for our clients.

Welcome to the Heart of Bare Bones Engagement At Bare Bones Engagement, our culture is the heartbeat of our creativity and success. It’s not just about the work we do – it’s about how we do it, who we are, and the values we stand by. We believe that a strong, vibrant culture drives innovation, fosters collaboration, and ultimately leads to exceptional results for our clients.