IT Manager

Anrok is pioneering the way in addressing a crucial challenge for businesses worldwide: navigating the complex realm of sales tax and VAT. As tax regulations continue to change and become more intricate, companies require a dependable and automated solution to manage risk and ensure global compliance doesn't become a drag on their revenue. Anrok's cutting-edge platform seamlessly integrates with various billing and payment systems, streamlining sales tax monitoring, registration, reconciliation, and filing across multiple jurisdictions.

As we cross 60 employees, we're looking for our first full-time IT team member. You will own all primary IT functions to help support and scale Anrok.

In this role, you will:

• Manage Google Workspace, Mobile Device Management (MDM), Single Sign-On (SSO), and endpoint security tools.
• Oversee employee account onboarding and offboarding processes.
• Manage the purchasing, distribution, collection, and secure wiping of laptops.
• Maintain the wireless and wired networking setup in our San Francisco office.
• Help troubleshoot hardware, OS, and authentication issues.
  
  • You are not expected to help with software issues that are not within IT's domain, e.g. help using Google Docs.
• Assist with the IT side of SOC 2 compliance and facilitate employee security training.

What excites us:

• 4+ years of experience in IT, with 2+ years implementing IT management software.
• A strong bias towards security and reliability, with the ability to think through edge cases and ensure ongoing maintenance.
• Proven experience in writing documentation and building processes to prevent oversights.
• Experience with SOC 2 audits is a plus.

What we offer:

• The equity upside of an early-stage startup with the product-market fit of a later-stage company.
• Daily lunch and snacks for those working out of our San Francisco office.
• Medical, dental, and vision insurance covered 100%.
• One Medical membership covered, flexible sick benefits and more.
• Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.
• Bi-annual team offsites and optional quarterly gatherings at the SF HQ office.
• Home office setup stipend to ensure you have the equipment you need to thrive at work.

This is a hybrid role based in San Francisco, with an expectation to be in the office three days a week for in-person collaboration.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Anrok recruiters will only reach out via LinkedIn or email with an anrok.com domain. Any outreach claiming to be from Anrok via other sources should be ignored.

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