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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Help Desk Support Technician

Salary undisclosed

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Dice
Original
Simplified

Job Description

Job Description

Position Overview:

Our Client is seeking a dedicated and detail-oriented Help Desk Support Technician to join our IT team. The successful candidate will play a crucial role in supporting the Windows Server 11 upgrade project and providing day-to-day technical assistance to end users. This position requires excellent problem-solving skills, a strong technical background in Windows environments, and the ability to communicate effectively with users at all levels of technical proficiency.

Key Responsibilities:

Windows Server 11 Upgrade Support:

  • Assist in the planning, testing, and execution of the Windows Server 11 upgrade.
  • Provide hands-on support during the upgrade process, including troubleshooting and resolving any issues that arise.
  • Work with senior IT staff to ensure the smooth transition of systems and applications to Windows Server 11.
  • Document procedures and create user guides for post-upgrade tasks.

General Help Desk Support:

  • Serve as the first point of contact for users seeking technical assistance via phone, email, or in person.
  • Diagnose and troubleshoot hardware and software issues on desktops, laptops, and mobile devices.
  • Assist users with the installation, configuration, and troubleshooting of software applications and operating systems.
  • Perform routine maintenance tasks such as updates, backups, and system monitoring.
  • Manage user accounts, permissions, and access rights in Windows Server environments.
  • Escalate complex issues to higher-level IT support or specialized teams as necessary.
  • Maintain detailed records of support requests and resolutions using the help desk ticketing system.

Qualifications:

Education & Experience:

  • Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
  • Minimum of 1 years of experience in a help desk or technical support role, with specific experience in Windows Server environments.

Technical Skills:

  • knowledge of Windows Server 11 and Windows 10/11.
  • Proficiency in troubleshooting issues with desktops, laptops, and peripherals.
  • Experience with remote support tools and help desk ticketing systems.
  • Basic understanding of IT security practices and data protection.

Soft Skills:

  • Excellent communication skills, with the ability to explain technical issues in non-technical terms.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently as well as part of a team.
  • Customer-focused mindset with a commitment to providing high-quality service.

Preferred Qualifications:

  • Certifications such as CompTIA A+, Microsoft Certified: Windows Server, or similar.
  • Previous experience in a server upgrade project or large-scale IT deployment.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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