Technical Support Technician
Salary undisclosed
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Position Details -
Title - Techical Support or Data Center Support
Location - Sterling, VA
Type - Long Term Contract
DayToDay Responsbilities:
- Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution.
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job.
- Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
Must Have:
- 0-3 years of experience in the field or in a related area
- Experience working on driver repairs/dry-work/break-fix
- Basic familiarity with computer hardware
Plusses:
- CompTIA A+ & Network+ Certification
- Data center experience
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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