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Email Marketing Program Manager

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Job Description

Job Description

Email Marketing Program Manager

Bellevue , WA

Full Time Employment (FTE)

Skills: Program Management

Job Description:

CRM Functional Marketing Processes; Program Manager

Roles & Responsibilities:

Co-ordination and execution of digital marketing programs. This includes ownership of the build and deployment of various marketing programs including validation and testing.

Coordinate with various teams including design, editorial and client to create a cohesive marketing calendar.

Ability to perform and support all marketing campaign efforts including segmentation, HTML production/testing and quality assurance of all outbound campaigns across email.

Collaborate with other teams (agencies & data) to maximize available resources for client support and successful outcomes.

Track ongoing progress of projects and deliver timely updates to clients.

Manage all technical aspects of marketing automation and CRM integration. Communicate issues and technical roadblocks effectively

Be knowledgeable on digital marketing best practices, technologies and trends. CAN-SPAM best practices and GDPR compliance is followed.

Monitor internal testing results and industry best practices. Integrate learning to ensure optimal results, improved deliverability, and compliance around permission-based marketing

Monitor daily campaign deliverability, ensuring high inbox success rate for all campaigns.

Leverage campaign management best practices to optimize campaign performance, including techniques like A/B or multivariate testing, personalization, and segmentation

Technical/Functional Skills:

Work with engineering partners to manage new data requirements, and rationalize the campaign roadmap accordingly

10+ years of campaign management skills, ability to multitask effectively, and work cross-functionally

8+ years of experience with SFMC, AEM, ACS, HubSpot, Eloqua

Experience as a project manager in an agile project environment

Content / HTML experience Content Testing and QA

Ability to thrive in a fast-paced, fluid environment

Intermediate MS Excel

Ability to multi-task and manage stakeholders within a dynamic business environment

Extremely detail-oriented approach with strong analytical skills

Extensive understanding of digital marketing business practices

Knowledge of end-to-end campaign management processes

Excellent technical & analytical skills with strong business acumen

Previous experience working with Microsoft will be an added advantage

Passion to drive improvement in the overall customer experience

Experience working across multiple agencies/stakeholders and teams

Basic to intermediate SQL skills and ability to query multiple data sources for debugging and troubleshooting

Familiar with project management tracking tools like Azure Dev Ops, MS Projects, Jira, etc.

Experience managing a team is a plus

Motivate the team and manage deliverables on a day-to-day basis

Qualifications:

10-12 years of experience

Bachelors or Master's Degree

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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