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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Head of Customer Success - $145k+

  • Full Time, onsite
  • Pillar Staffing Solutions
  • On Site Hybrid, United States of America
Salary undisclosed

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Dice
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Job Description

Job Description

Job Title: Head of Customer Success

San Diego, CA (Hybrid 3 days in-office)

We are seeking a dynamic and results-oriented Head of Customer Success- The Americas region to lead our Support, Account Management, and Implementation teams. This pivotal role is responsible for ensuring an exceptional client experience, from smooth onboarding to fostering long-term relationships that drive retention and growth. You'll work closely with the COO to align customer success initiatives with overall business objectives. This is a hybrid position, requiring three days per week in our San Diego office.

Key Responsibilities:

  • Lead teams in delivering excellent customer service and satisfaction.

  • Oversee efficient customer onboarding for success with our products.

  • Build strong client relationships, focusing on retention, growth, and upselling.

  • Ensure prompt resolution of customer issues with the Support team.

  • Develop strategies with the COO, and report on performance and client satisfaction.

  • Work with Sales, Product, and Marketing to drive improvements based on customer feedback.

  • Continuously optimize customer success processes for better client experience.

A little more about you

  • Bachelor's degree in business administration or related field

  • 7+ years of senior leadership experience in customer success, experience, or support role, or a related field.

  • Strong client-facing and communication skills, with a proven ability to lead the sales process from start to finish.

  • Demonstrated people management experience, including leadership, coaching, and mentoring.

  • Deep knowledge of SaaS products and services.

  • Proven ability to develop innovative strategies to improve productivity and customer outcomes.

Compensation Package:

  • Annual Salary: $145k $155k

  • 10% performance-based incentive

  • 401K plan

This role offers the opportunity to drive impactful customer success strategies in a collaborative environment while playing a key role in our growth and customer retention effort.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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