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Any Question? Contact us
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Jobs or company...

ServiceNow CMDB Lead

Salary undisclosed

Apply on

Dice
Original
Simplified

We have a very Urgent role for Service Now Lead with CMDB (Telecom), Location- Ridgeland Mississippi (Onsite).Please show your interest with share your resume and contact number to discuss more.

Note: Must willing to relocate in Ridgeland, MS

Role: SNOW Lead with CMDB

Location: Ridgeland, MS (Onsite)

Duration: 12+ Months

JD:

Key Responsibilities :**

- Collaborate with cross-functional teams to design, implement, and optimize ServiceNow solutions for incident management, problem management, change management, and service catalog management.

- Develop and execute strategies for improving service delivery through automation, self-service, and analytics.

- Provide technical leadership and mentorship to junior members of the team.

- Participate in architecture reviews and ensure compliance with ITIL best practices.

- Collaborate with other architects and engineers to define and document technical standards and guidelines.

**Job Requirements :**

- Expertise in ServiceNow ITSM, CMDB, Snow, ITIL, Incident Management, Service Management, Servicenow Discovery, ITOM.

- Strong experience with ServiceNow ITSM module configuration and customization.

- Familiarity with ServiceNow Discovery module and its integration with other modules.

- Knowledge of ServiceNow CMDB module and its relationship with other modules.

- Understanding of ITIL processes such as incident management, problem management, change management, and service catalog management.

- Bachelor's degree in Computer Science or related field preferred but not required.

Thanks & Regards,

Neha Dixit

Last Word Consulting Inc.

Direct:

Office: +1- Ext 408

Email:

LinkedIn:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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