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Claims Loss Analyst (Loan Servicing)
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Description:
o Monitor and close platform workstations
o Research or reconcile complex information and transactions
o Responsible for building and maintaining master data Excel spreadsheets daily
o Accountable for performing assigned functions efficiently while ensuring adherence to all regulations, procedures, and policies
o Research, address, and resolve all escalated or time-sensitive issues, transactions, business partner/3rd party disputes, and inaccuracies
o Work with other teams to identify, root cause, and fix data discrepancies to maintain the accuracy of investor and vendor regulations and P&P
o Aid management with special projects such as reporting or monitoring performance
o Exceed daily, monthly, and quarterly production expectations while maintaining high levels of accuracy
o Retrieve and analyze all supported documents to support and bill root cause departments and vendors
o Review supporting documentation for adherence and compliance requirements
o Ensure compliance with all investor, insurer, client, and company policies, procedures, and guidelines to prevent significant monetary loss and avoid audit findings
o Review updates from investors, insurers, All Regs, and clients to stay abreast of current information; update policies and procedures as necessary based on updates
o Ensure the timely and accurate issuance of compliance letters, such as demand notices and other regulatory notices required by state, investor, insurer, and clients; ensure letters are in compliance with state and federal laws
o Notify default managers of any and all trends or compliance discrepancies to established policies, procedures, and guidelines
o Ensure all GSE loans have accurate reasons for delinquency and proper status codes by month-end
o Ensure accurate and timely FHA and VA monthly default reporting, using FHA Connection and VA Valeri
o Conduct postmortem analysis of loans to determine what is claimable and what is not attributed to each scenario
o Determine controllable loss and assign it to the upstream business unit to understand process gaps and avoid future losses
o Manage very manual processes requiring a strong understanding of the process due to their manual nature
o Conduct forensic loss analysis/post-mortem on loans after claims have been paid to determine if the loss is the client's or the company's
o Prepare loss sheets for clients detailing the cost
Additional Skills & Qualifications:
Must be very strong in Excel and have used Vlookup and Pivot Tables on a consistent daily basis. Most of the work is done using excel and is manual in nature.
Other helpful technology tools to look up: CMAX, Venderscape, Docuware, Assurant, Safegaurd, Meta, GFX Wires, USDA claims site, Moveit, Synergy, Quality Claims, and iDesk application, Access, SiteX, Lotus Notes, REOTrans, CARES, Value Finder, Equator, Certus, SOX, New Invoice, Auction.com, LPS, AS400, SharePoint, Documentum, TRAX, SERFS, CIM7, Cognos, RemedyStar, FileNet, Neighborhood Watch, LoanIQ, QuickBooks
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
o Monitor and close platform workstations
o Research or reconcile complex information and transactions
o Responsible for building and maintaining master data Excel spreadsheets daily
o Accountable for performing assigned functions efficiently while ensuring adherence to all regulations, procedures, and policies
o Research, address, and resolve all escalated or time-sensitive issues, transactions, business partner/3rd party disputes, and inaccuracies
o Work with other teams to identify, root cause, and fix data discrepancies to maintain the accuracy of investor and vendor regulations and P&P
o Aid management with special projects such as reporting or monitoring performance
o Exceed daily, monthly, and quarterly production expectations while maintaining high levels of accuracy
o Retrieve and analyze all supported documents to support and bill root cause departments and vendors
o Review supporting documentation for adherence and compliance requirements
o Ensure compliance with all investor, insurer, client, and company policies, procedures, and guidelines to prevent significant monetary loss and avoid audit findings
o Review updates from investors, insurers, All Regs, and clients to stay abreast of current information; update policies and procedures as necessary based on updates
o Ensure the timely and accurate issuance of compliance letters, such as demand notices and other regulatory notices required by state, investor, insurer, and clients; ensure letters are in compliance with state and federal laws
o Notify default managers of any and all trends or compliance discrepancies to established policies, procedures, and guidelines
o Ensure all GSE loans have accurate reasons for delinquency and proper status codes by month-end
o Ensure accurate and timely FHA and VA monthly default reporting, using FHA Connection and VA Valeri
o Conduct postmortem analysis of loans to determine what is claimable and what is not attributed to each scenario
o Determine controllable loss and assign it to the upstream business unit to understand process gaps and avoid future losses
o Manage very manual processes requiring a strong understanding of the process due to their manual nature
o Conduct forensic loss analysis/post-mortem on loans after claims have been paid to determine if the loss is the client's or the company's
o Prepare loss sheets for clients detailing the cost
Additional Skills & Qualifications:
Must be very strong in Excel and have used Vlookup and Pivot Tables on a consistent daily basis. Most of the work is done using excel and is manual in nature.
Other helpful technology tools to look up: CMAX, Venderscape, Docuware, Assurant, Safegaurd, Meta, GFX Wires, USDA claims site, Moveit, Synergy, Quality Claims, and iDesk application, Access, SiteX, Lotus Notes, REOTrans, CARES, Value Finder, Equator, Certus, SOX, New Invoice, Auction.com, LPS, AS400, SharePoint, Documentum, TRAX, SERFS, CIM7, Cognos, RemedyStar, FileNet, Neighborhood Watch, LoanIQ, QuickBooks
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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