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Jobs or company...

ServiceNow Architect - Fulltime : : Hybrid (3 days a month travel to Newark, NJ)

  • Full Time, onsite
  • ComTec Information Systems
  • On Site Hybrid, United States of America
Salary undisclosed

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Dice
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Job Description

Job Description

Hi There,

This is Kishore from ComTec Information System, A 27-year-old leading technology company, providing agile and steadfast IT and Engineering solutions and services to enterprises and governments.

We came across your job profile from one of the job portals and wish to check if you would be interested in the below position with one of our direct clients.

Job Title: ServiceNow Architect

Location: Hybrid (3 days a month travel to Newark, NJ)

Duration: Fulltime

Responsibilities:

Design and oversee ServiceNow architecture to align with business goals and technical standards.

Collaborate with stakeholders to define requirements and translate them into scalable ServiceNow solutions.

Lead end-to-end implementation of following ServiceNow modules:

o ITSM

o ITOM

o ITBM (SPM)

o TPRM (VRM)

o IRM Professional

o SecOps

o Agile Team

Develop and execute implementation plans, including timelines, resources, and budgets.

Design and implement integrations with other enterprise systems.

Utilize ServiceNow Integration Hub and APIs for custom integrations.

Establish best practices for ServiceNow development, customization, and governance.

Conduct regular reviews and assessments of the ServiceNow environment to identify areas for improvement.

Monitor system performance and implement optimizations based on user feedback.

Provide ongoing support and maintenance for ServiceNow applications and processes.

Collaborate with cross-functional teams to ensure successful project delivery.

Mentor and train junior team members on ServiceNow best practices and development techniques.

Create comprehensive documentation and training materials for users and technical teams.

Develop training materials and conduct workshops for end-users and technical staff.

Develop Runbooks and integration plans.

Qualifications:

7+ years of experience in IT service management and ServiceNow architecture.

Proven expertise in implementing ServiceNow at an enterprise level specifically relevant to the energy sector.

Must have strong experience with ITSM, ITOM and ITBM ServiceNow modules.

Experience with VRM, IRM, and/or SecOps is a plus.

Experience with ServiceNow scripting, workflow design, and integration techniques.

Expert understanding of the key technologies relevant to the ServiceNow integration solutions, including ODBC, REST, SOAP, LDAP, SSL, etc.

Must have hands-on experience developing Runbooks and integration plans.

Strong technical leadership skills

Experience in agile methodologies and project management.

Familiarity with ITIL and other service management frameworks.

Excellent analytical, problem-solving, and communication skills.

Strong communication (written and verbal) and interpersonal skills with technical and non-technical audiences

Good to have relevant ServiceNow Certification.

Thanks & Regards

Kishore Kumar

Senior USIT Recruiter

ComTec Information Systems

5525 North MacArthur Blvd., Suite 650

Irving, TX 75038

Direct number: 469-575-4108

Internal Extension: 302

[email protected]

linkedin.com/in/kishore-kumar-50730156

www.comtecinfo.com

*27+ years of excellence* *Cloud**Mobile**IoT**Emergency Management Suite**Offshore Development**

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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