Administrative Coordinator

Job Description:

The Administrative Coordinator reports to the Account Manager(s) in charge of each client account(s). The position is overseen by Company Officers and Human Resources. This position is responsible for completing all duties relevant to their role on each of their varied client account(s) to support the growth and health of the client organization and NPR. The Administrative Coordinator may have varying levels of responsibility, dependent on the supervisor’s needs and the organization’s size and budget.

Please apply here: https://www.cognitoforms.com/nonprofitresources1/nonprofitresourcesemploymentapplication

Duties may include, but are not limited to:

Assisting with the overall day to day functions of one or more client accounts which could include one or more of the following areas of work (not exhaustive):

o Scheduling, facilitating and following up as needed for internal and external team meetings

o Taking meeting minutes for internal and external team meetings

o Creating marketing plans and completing associated tasks, including social media marketing

o Event planning and facilitation, which may include travel to client events and hands on help (attendance is up to supervisor’s discretion)

o Copywriting and document drafting

o Human Resource related duties

o Client related research

o Business Operations related tasks

o Web page design/editing

o Recurring client reports

o Development/Fundraising related tasks

o Organizational Strategy related tasks

o LMS Platform related tasks

o Finance related tasks

o Membership campaigns, from creation to execution

o Survey creation and distribution

o Liaise and support Board of Directors members and Committee members

o Cold calling as needed/appropriate

o Data entry and data maintenance

o DEIA Programs

· Promptly and effectively communicating with internal and external team members via phone, email, chats, online calls, or other methods of communication.

· Working effectively and collaboratively with internal and external stakeholders.

· Organizing and maintaining online client files.

· Keeping accurate track of all work time, categorized by client and project, through the online time tracking system.

· Maintaining productive workflow by creating and utilizing helpful processes and communicating effectively with team members at all levels.

· Attending staff meetings and preparing information needed for said meetings, as directed.

· Ensuring compliance with AMCI ANSI standards.

· Completing other duties as assigned.

Skills may include but are not limited to:

· Proven ability to work in a remote setting including effective communication, punctuality, and meeting task deadlines.

· Ability to manage varied tasks, prioritize effectively, and switch between clients and tasks seamlessly.

· Ability to complete projects quickly and efficiently, be task-oriented, work with minimal supervision, and display flexibility in working styles.

· Ability to work under various supervisors who may have different communication/leadership styles.

· Proficiency in Microsoft Office suite and online systems including SharePoint and Teams.

· Ability to learn new software and systems quickly and thoroughly.

· Ability to self-teach, self-direct to learn new skills and know when to ask for help.

· Polite, professional, and timely written and verbal communication skills.

· Attention to detail in both written documents and verbal communications.

· Ability to maintain appropriate work and personal boundaries while working remotely.

· Understanding of company products or services.

· Efficient and thorough record-keeping and organization skills.

· Responsive and willing attitude in the execution of duties.

· COVID-19 vaccination is recommended for travel to in-person events.

Required Qualifications:

· Associate’s degree and/or 2-3 years of relevant association management experience or nonprofit experience.

· Strong written and verbal communication skills.

· Proven ability to manage varied tasks, prioritize effectively, and switch between clients and tasks easily.

· Proficiency in Microsoft Office suite and online systems including SharePoint and Teams.

Preferred Qualifications:

· Bachelor’s Degree and/or 3-4 years of relevant association management experience or nonprofit experience.

· Proven ability to work effectively in a remote environment.

· Previous association management company experience.

· Previous Event and/or Operations experience

Job Type: Full-time

Salary Range: $22.00-$24.00 per hour, depending on experience, education, and skills

Benefits:

· Flexible schedule

· Health insurance

· Paid time off and Sick time

· Holiday Pay

· Parental leave

· Access to 401K and IRA accounts

· Professional Development Opportunities

Work Location:

· Preference to candidates located near Black Hills, SD

· Remote