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Customer Service Representative / Data Entry

Salary undisclosed

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Job Description

Job Description

The combination brings together healthcare expertise, data-driven analytics solutions to deliver innovative solutions and value to our customers and the healthcare ecosystem. We aim to accelerate the shift toward alternative payment models, while enhancing efficiency and supporting better patient outcomes.

Duties:

  • Perform incoming claim review by assigning appropriate statuses; reviewing, organizing, data hygiene; and routing completed files to appropriate auditors.
  • Perform incoming claim hygiene by collaborating with the internal teams to manage the import queue, assign statuses, perform balance reconciliation, compare charges to appropriate forms, identify and update errors, and route completed files to appropriate auditors.
  • Manage the intake and output of files by handling communication regarding questions, discrepancies, and errors.
  • Identify bugs or errors in the production environment and submit service tickets for the development team's attention.
  • Review data and identify trends from various documents and systems, communicate to internal and external teams; paying particular attention to status updates, claims routing, intake efficiency, claim status, inventory, and volume.
  • Ensures appropriate volume levels, verifying effective data transfer protocols, and monitoring file-sharing avenues.
  • Data entry of itemized bill.
  • Performs other duties as assigned.

What Knowledge, Skills & Abilities you bring to the table:

  • Healthcare background a plus
  • Candidate should have intermediate to advanced skills with computers, including Microsoft Office Suite and Adobe Acrobat, the use of multiple monitors, and can learn and adapt to all company-specific software.
  • Exceptional attention to detail, excellent organizational, analytical, and critical thinking skills.

Industry Leading Benefits:

  • Weekly pay via direct deposit and accessible payroll support
  • Medical and dental insurance
  • Maximum non-tax stipends available including lodging, meals and incidentals
  • Competitive Wages
  • Referral Bonuses
  • Weekly Pay
  • Matching 401(k) 100% vested
  • Health Insurance
  • Life Insurance
  • Direct Deposit
  • Travel Stipend Package
  • Flexible Scheduling
  • Sign-on Bonus

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