IT Support Analyst, Associate|6993 IT Support Analyst, Associate|6993

Job Description: Top 5 Required Skills (These are not preferred skills. If the candidate does not have these required skills, they will be rejected completely)

1. Communication
The ability to listen actively, ask questions, and explain technical concepts to non-technical people
2. Problem solving
The ability to identify, diagnose, troubleshoot, and resolve issues using logical steps
3. Customer service
The ability to detect and fix issues quickly to reduce response times for users
4. Collaboration
The ability to work well with others and communicate effectively with your team
5. Adaptability
Being able to think quickly and adapt to unexpected changes or challenges.

Technologies: What does this temp must know to perform the required job duties(These are not preferred technologies - If they do not have these technologies they will be rejected completely)

The capability to efficiently assist users with a wide range of technical issues, such as troubleshooting computing devices, (Windows) operating systems, network technologies, printers, and Microsoft software applications across different platforms (desktop, client-server, browser-based, etc.)

Required Education:

Bachelor's degree in an IT-related field.

Required Years of Experience

6+ months of experience in IT or related area.
6+ months of experience in operating system or software application troubleshooting (e.g., root cause analysis, debugging).

Physical Requirements (Lifting, outdoor work, travel): If "yes" please specify max weight for each category:
Push Max Weight Limit = 80
Pull Max Weight Limit = 100
Lift Max Weight Limit = 50 Lbs.

Driving Requirements: Please complete below:

Are their driving responsibilities no matter how minimal with this role?

If yes, how many hours of driving per week?

1 to 3 Hours Per Week

Select Type of Vehicle Use Below:
Qualcomm Vehicle

Key Words:

Job Description:

Provides technical assistance to computer users. Answers questions or resolves computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Qty of Submittals: *Suppliers only submit top candidates. TAPFIN team reviews all resumes for qualifications and releases for your review.
1 per supplier

Comments for Suppliers:
How many rounds of interviews should be expected?
Two Rounds
Work Location: (Pick One)
100% Onsite
Shift: Hour/Days of Work
8 to 5 PM / Mon-Fri
Comments for Suppliers:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.