Epicareer Might not Working Properly
Learn More

Jr Application Production Support

Salary undisclosed

Apply on


Original
Simplified

Position: Jr Application Production Support

Location: NYC, NY (Onsite)

Duration: Long Term contract

Job Description:

Who are we looking for?

A junior level technical support engineer with hands on experience of, Application and production support to manage a critical project for one of our biggest clients in banking domain focusing on SRE/DevOps roadmap. The individual should be passionate about technology and must have excellent communication and problem-solving skills with ability to work independently and/or as part of larger team.

Technical Skills:

  • 4+ years of experience in Application Production Support in Linux platform.
  • Strong Technical Troubleshooting skill
  • Good experience in scripting Shell, Automations
  • Well versed with ITIL - Incident Change Release management
  • Basic knowledge of Middleware technologies - Apache Tomcat
  • Good experience on application monitoring tool like Splunk, AppDynamics , Grafana, Premetheus.
  • Good experience in AutoSys or any scheduling mechanism.
  • Good experience in DevOps CI CD tools like Jenkins, Ansible, uDeploy etc
  • Knowledge of Banking domain (preferable)
  • Basic knowledge of Database - Oracle SQL
  • Good understanding of Infrastructure Technologies like Linux, Windows, MW, Database
  • Good to have knowledge of AutoSys or any scheduling mechanism.
  • Good to have DevOps SRE, Automation, cloud knowledge.

Process Skills:

  • Good knowledge of ITSM Process
  • Preferrable good knowledge of SDLC
  • First point of support for application incidents
  • Identifies, diagnoses, and resolves functional and technical problems
  • Ensure quality services are delivered with respect to the agreed service level agreement
  • Clearly understand client business to recommend, provides and support application services

Behavioral Skills :

  • Self-motivated
  • Good team member

Certification:

  • Good to have DevOps, cloud/AWS base training/certification

Thanks & Regards

Krishna Chalasani

Account Manager

E-mail:

Office: (9 7 2) (4 8 3) (5 8 7 1)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job