Director of Technology Innovation

Job Type

Full-time

Description

Being a high-growth company is about more than an expanding headcount and new business. At Essentia, being a high-growth company means entering new industries, proactively developing practices to meet tomorrow s needs, and embracing a growth mindset as we meet new challenges daily.

Position Overview:

The Director of Technology Innovation will spearhead the advancement and strategic application of our proprietary eSpeed platform, serving both our internal teams and customers. This role requires a visionary leader who can drive technological growth, align product development with industry trends, and ensure the eSpeed platform meets evolving customer needs.

Qualifications:

The Successful Candidate Will Possess:

Bachelor s degree in Computer Science, Information Technology, or a related field.

Minimum of 10 years of experience in software development and technology innovation or related experience.

Proven leadership experience, managing both internal and overseas teams.

Strong understanding of industry trends and technological advancements.

Excellent project management and strategic planning skills.

Deep experience working with PaaS (platform-as-a-service) tools and platforms

Follows an Agile project management approach to Software Development

Exceptional communication and interpersonal skills.

Ideal Candidate:

Will have worked in the telecommunications or utility industry before

Is experienced in developing modern UI/UX front-ends

Will have an existing ecosystem of 3rd party vendors and partners that can be leveraged to further the company s goals

Key Responsibilities:

What You Will Be Doing:

1. Leadership and Management

Lead and manage a team of internal and overseas developers and programmers.

Foster a collaborative and innovative work environment.

2. Technology Strategy and Innovation

Develop and implement a technology innovation strategy for the eSpeed platform.

Stay abreast of industry trends, technological advancements, and competitor offerings.

Identify and incorporate relevant innovations into the eSpeed platform.

3. Customer Focus

Understand and anticipate customer needs, translating them into platform enhancements.

Ensure the eSpeed platform delivers exceptional value to customers.

Facilitate customer feedback loops to continuously improve the platform.

Attend and participate as needed in customer meetings and tradeshow events.

Collaborates with customers to beta test enhancements and develop requirements.

4. Product Development

Oversee the development and deployment of new features and functionalities in the eSpeed platform.

Coordinate with cross-functional teams to ensure seamless integration and user experience.

Maintain a high standard of software quality and performance.

Develop, maintain and report product roadmap to senior management

Ensure development standards are built with best-practices across the various business units and disciplines

Evolve existing architecture into a consolidated and streamlined solution for all customers (single tenant)

5. Internal Collaboration

Work closely with internal stakeholders to align the eSpeed platform with business goals.

Provide training and support to internal teams on platform usage and benefits.

6. Project Management

Manage project timelines, resources, and budgets effectively.

Ensure projects are delivered on time and within scope.

7. Compliance and Security

Ensure the eSpeed platform complies with industry standards and regulations.

Implement robust security measures to protect customer data and platform integrity.

Why You Should Apply

As a leader in communications, Essentia values its relationship with its team members. A healthy work-life balance is a top priority. That s why we offer a comprehensive benefits package that includes:

• BCBS NC medical plan
• Dental and Vision
• 401k with company match and automatic enrollment
• Company paid, guaranteed Basic Life Insurance with optional voluntary life insurance for yourself, your spouse, and your dependents.
• Short-Term Disability (STD)
• 8 paid holidays and 15 days PTO to start.
• Career development tuition reimbursement
• Service and spot awards plus candidate referral rewards
• A fun, collaborative environment with virtual and in-person social events

Why Essentia?

• We re growing at a rapid pace with a proven strategy and solid track record.
• Our team members have the autonomy and support to deliver solutions that delight our clients.
• Our culture is values-based, with a tightknit, collaborative team that s in it to win it.
• We re passionate about what we do and are driven by a purpose larger than ourselves: to connect everyone, everywhere to a better way of life.
• We ve been recognized as a Certified Great Place to Work; Best NC Employer; NC Mid-Market Fast 40; Inc 5000; Financial Times Fastest Growing Company in The America s 2022, among other honors.

Our Values

Essentia s vision is to be most admired for our trustworthiness as a business partner and employer, while achieving industry-leading results for our clients. To achieve this, we have adopted four core values that guide our decisions and actions in all we do and set us apart from our competitors.

• INNOVATION - We see abundant possibilities and few limitations.
• COLLABORATION - We believe the power is in we not I .
• IMPACT - We work and live to make a difference.
• JUDGMENT - We think first then act smart.

Hiring Process

We are looking to fill this role as soon as we find a candidate who meets or exceeds our expectations. Interviews will be conducted virtually, with the potential of in-person interviews for local candidates, and will include pre-employment cognitive and personality assessments, a background screening, and drug test. We offer an industry competitive compensation package that looks to reward candidates based on their experience and skills as they pertain to the role s requirements. Essentia is an Equal Employment Opportunity employer and will not discriminate against candidates on the basis of race, color, age, sex, gender, sexual orientation, marital status, national origin, religion, physical or mental disability or any other legally protected category. Essentia also participates in the federal eVerify program.