Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Support Technician Tier II

Salary undisclosed

Apply on

Dice
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Simplified

Job Description

Job Description
The Tier 2 Support Techs work within the Dobson operating system to create detailed work logs and technical documentation to resolve customer trouble issues and configure new services for a rapidly growing customer base.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
  • Provide Advance troubleshooting support for Tier 1 escalations of various DSL/FTTH/FTTB/VOIP solutions.
  • Work with and train Tier 1 Support Techs in advancing troubleshooting skills and knowledge of Dobson products and offerings.
  • Manage field service technicians through the resolution of customer trouble tickets and installations.
  • Provision, test, and turn up all service requests for new or modified services as they are required.
  • Monitor open trouble incidents and ensure timely resolution.
  • Manage field service technicians through the resolution of the customer trouble tickets.
  • Identify problems and risk areas and be able to advise management of actions required to mitigate their impact.
  • Notify management of major network outages and resolutions.
  • Participate in the on-call rotation as agreed by the Support Team.
  • Other duties as assigned.

QUALIFICATIONS INCLUDE:
  • High School, Vocational, or applicable short-course diploma.
  • 3 to 5 years of experience working in a Help Desk/Tech Support position.
  • Working knowledge of various operating systems, routers, and network elements.
  • Ability to perform basic system administration functions to assist network engineers with day-to-day maintenance.

DESIRED:
  • Microsoft, A+ or MCP certification
  • Cisco CCNA certification

SPECIAL REQUIREMENTS:
Flexible Shift Schedule
On Call Rotation
Positive Mental Attitude
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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