Operations & Insights Sr. Manager

The Insights & Operations role partners with Salesforce Product executives to drive go-to-market execution, strategic planning, business analysis, and growth across our ever-growing product portfolio.

We are looking for a seasoned individual with strong Sales Strategy background to join the Public Sector Solutions & ESG operating units to build business intelligence tools and deliver end-to-end strategic and operational insights to achieve our business growth objectives.

ROLE RESPONSIBILITIES:

• Provide insights into key GTM performance metrics such as Pipe, ACV, and AOV by segment, region and product line.
• Build reports, dashboards and models to help the business properly forecast ACV by quarter, annual and detailed long-range plan. As an example, provide a very rich daily pipeline progression report on what deals have changed for in quarter and next two quarters.
• Work closely with the product team to help develop, implement, and track the business plan for new product launches and existing product portfolio.
• Work closely with the Sales Strategy and Partner Alliance teams to develop and execute sales campaigns to accelerate business growth across segments and regions.
• Daily, weekly, and monthly follow ups with Account Executives and Regional Vice Presidents to grow the product portfolio attach rate to core deals.
• Lead strategic analysis to identify the next big area of business and product portfolio growth.
• Build executive presentations, helping product leadership to craft the storyline and key messages.

REQUIRED SKILLS/EXPERIENCE:

• Independent, Self-Starter, Feeling comfortable launching initiatives.
• 10+ years at a high-growth tech company in a strategic sales operations role.
• Very strong analytical and problem-solving skills.
• Highly proficient in Tableau, Excel / Google Sheets.
• Ability to translate complex information into easily consumable insights.
• Comfortable operating in a fast-paced environment.
• Degree in Business, Finance, Economics, Statistics, Data Science or another quantitative field.
• A good working understanding of Salesforce is a big plus.

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