Project Manager L1

Project Manager (PM) will be responsible for capturing, analyzing and communicating relevant data pertaining to the PHAS Inspections Action Plan. The PM must have experience in using data and metrics to drive decisions and measure performance, managing high-priority projects, and tracking project life cycles. The PM must be an effective leader, and skilled communicator with the ability to problem solve, possess analytical skills with an eye for continuous improvement and be able to balance urgent priorities

Skills Preferred:

• Successful record of managing projects and working effectively in a high volume and high-pressure environment.
• Proven ability to manage complex workload and prioritizes when tasked with multiple assignments under stringent deadlines.
• Outstanding conceptual, organizational, and analytical skills.
• Outstanding verbal and written communication skills.
• Strong interpersonal skills and ability to interface with all levels of staff and external contacts.
• Proven ability to analyze organizational issues, identify solutions, mitigate risks, and implement recommendations.
• Strong competency in analysis, reporting, business planning, project management, communication, and presenting to different audiences.
• Firm working knowledge of MS Excel.
• Knowledge of MS Project and MS Visio is a plus.
• Familiarity with public housing policies and regulations is a plus.

Responsibilities include, but are not limited to the following:

• Lead business improvement projects to support the mandates of the PHAS Action Plan Pillar and NYCHA's agreement with HUD.
• Collaborate with NYCHA's IT department to develop business requirements for implementing system improvements.
• Work closely with Operations teams and other stakeholders to seek their feedback, generate consensus and coordinate project implementation.
• Conduct operational research, analyze workflows, assess operating procedures, conduct data collection and perform data analysis.
• Lead analysis of key business processes to assess feasibility, risks, and other critical aspects of project implementation.
• Manage issues and mitigate risks related to projects, including escalating issues and risks as appropriate.
• Lead and support the development of policies and procedures related to the process changes due to the project implementation
• Coordinate development of training materials and job aides for department staff.
• Lead training sessions, workshops, and presentations.
• Perform other duties as assigned.