Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Desktop Support Manager

  • Full Time, onsite
  • Atlas Search
  • New York City Metropolitan Area, United States of America
Salary undisclosed

Apply on

Linkedn
Original
Simplified

This is onsite everyday in NYC

Position: VP, Desktop Support Manager

About Us:

We are a globally recognized asset management firm, dedicated to providing innovative investment solutions for clients across the world. With a strong presence in the financial markets, we are known for our commitment to excellence, cutting-edge technology, and fostering a collaborative work environment. Our New York City office is seeking an experienced and strategic VP, Desktop Support Manager to lead IT support operations across the Americas region.

Role Overview:

As the VP, Desktop Support Manager, you will be responsible for overseeing the end-to-end delivery of desktop support services for our offices in the Americas. This high-impact role requires a seasoned IT leader with a deep understanding of support operations, team management, and service optimization. You will work closely with senior leadership to drive the strategic direction of the support function, ensuring top-tier service levels while aligning with the overall business goals.

Key Responsibilities:

  • Lead and manage the Desktop Support team across multiple locations, ensuring the delivery of high-quality IT support for end-users.
  • Oversee incident management, service requests, and escalations, ensuring timely and effective resolutions.
  • Drive continuous improvement initiatives to enhance service delivery, reduce downtime, and improve user experience.
  • Develop and implement IT support policies, procedures, and best practices that align with global standards.
  • Collaborate with other IT teams (infrastructure, network, cybersecurity) to ensure seamless integration of support services.
  • Manage relationships with vendors and service providers to ensure optimal performance of support tools and technologies.
  • Monitor and analyze support performance metrics, providing regular updates to senior leadership and recommending improvements.
  • Lead and mentor a team of IT professionals, fostering a culture of collaboration, accountability, and continuous learning.
  • Ensure compliance with industry regulations and internal security policies.

Qualifications:

  • 8+ years of experience in IT desktop support, with at least 3 years in a leadership role.
  • Proven track record of managing desktop support operations in a large, complex organization.
  • Strong technical knowledge of desktop, network, and server environments, as well as ITIL practices.
  • Experience in financial services or a similarly regulated industry is highly preferred.
  • Excellent communication, leadership, and project management skills.
  • Ability to manage multiple priorities in a fast-paced, high-pressure environment.
  • Bachelor’s degree in Information Technology, Computer Science, or related field. Relevant certifications (ITIL, Microsoft, etc.) are a plus.
Similar Jobs