Commercial Controls Technician - Charlotte, NC

Job Title: Controls Technician

Department: Studebaker Controls

Reports to: Technician Manager

FLSA: Non-Exempt

LOCATION: This position will be located in Charlotte, NC primarily serving the Northern Carolina clients. It will require traveling to client locations and to the Lexington, NC office.

SUMMARY: Troubleshoot, repair, maintain, install, and commission Building Automation Systems (BAS) and related equipment as assigned in a timely, high- quality manner. Conduct work with highest level of professionalism, build client, coworker, and outside contact relationships, and offer solutions to clients.

PRIMARY RESPONSIBILITIES:

Technician

• Troubleshoot/repair, service, and perform preventative maintenance on existing BAS equipment in a timely and quality manner
• Perform Building Automation System integrations
• Install and program Building Automation Systems
• Generate custom graphical interface for new and existing controls systems as required
• Continued technical training (classroom, OJT and personal studies) in order to improve technical abilities. This will be monitored and discussed during each review for improvement.
• Demonstrate capability of handling a heavy workload of calls.
• Maintain a high level of professionalism by arriving to work on time, maintaining a neat physical appearance and work vehicle in clean working order
• Present a professional, positive and helpful attitude at all times when interacting with customers and co-workers
• Organize all work detail (work performed, service recommendations, purchase order numbers for material purchased, etc.) and complete an accurate work ticket for billing & payroll purposes.
• Submit accurate and complete start-up and checkout Sheets in a timely manner
• Promote new business by reporting leads
• Exercise effective communication with the customer and co-workers
• Build rapport and positive working relationships with clients, vendors, and other outside contacts
• Fully utilize technology to enhance performance (email, internet usage, etc)
• Work with other Technicians by sharing knowledge and experience. This could be of technical nature or specific issues related to the facility.
• Demonstrate the Total Comfort Solutions values daily
• Ability to mentor apprentice level technicians
• Controls Technician will continue the on-call rotation and will be available nights and weekends on the weeks he pulls on-call and will work nights and weekends as needed.
• Assist with review, training and closeout of the project to ensure customer is satisfied with the project.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

• Minimum of 1 year of experience programming building automation systems (BAS) and integrating with third party equipment
• Working knowledge of PCs and computer networking
• Organization and time management skills.
• Problem solving skills.
• Ability to read and understand wiring diagrams, mechanical drawings and schematics
• Will have available the tools necessary to accomplish the work of a Level 3.
• Use proper tools and instruments for troubleshooting.
• Extensive knowledge in safe work habits.
• Experience with managing agreements and quoted jobs to the margins and standards at which they were sold.
• Excellent communication skills.
• Ability to work in a team environment.
• Ability to pass fit-for-duty evaluations as required for contract requirements.

TECHNICAL SKILLS REQUIREMENT

Industry-specific knowledge gained from working in the field:

• Knowledge/experience using a voltmeter, ohmmeter, and ammeter.
• Knowledge of basic electrical troubleshooting
• Experience understanding airflow standards, measurements, and instruments.
• Some knowledge of air balance with a Balometer
• Possess a technical knowledge and experience level to troubleshoot, repair and maintain BAS systems unsupervised. This includes, but not limited to, Unitary/VAV controllers and associated sensors, Communication Bus , and JACE/Niagara Software updates and basic programming.

Working conditions are typical for field of BAS Systems which include regular exposure to weather conditions and require a high level of physical activity as outlined below. Operating power or hand tools and a motor vehicle is required.