In Person Junior Desktop Support
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Job Description
Junior Desktop Support
100% onsite at DFW International Airport
Monday to Friday regular office hours
Responsibilities
In person desktop support - IMACs: perform installs, moves, adds, and changes
Monitor inventory of computers and network equipment
Perform preventive maintenance of equipment as needed
Troubleshoots and/or resolves problems by providing support services and information for laptops, desktops, and phones
Provide executive support
Assist Facilities Services with Relocation support
Provide orientation to new users of existing technology
Provide end-user training for hardware and software
EDUCATION Preferred
Bachelor's Degree
A+ Training and/or Certification
MCP Certification
EXPERIENCE REQUIRED
6 months to 2 years in an enterprise environment
Basic troubleshooting of hardware and software issues
Knowledgeable in O365, Win10, SCCM and Trend Micro
Must be customer-facing with strong English skills, written and verbal
Basic knowledge of Networking fundamentals/protocols (DHCP, TCP/IP, LAN, WAN)
Possess the ability to test hardware and peripherals and replace parts and components
Ability to prioritize workload according to urgency and work independently
GTN is the leader in technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 2000 companies.
What We Do
We provide Scalable Technical Staffing solutions encompassing SOW, staff augmentation, and direct hire placement for Fortune 2000 companies, with niche service offerings in Cyber Security, Digital, Field Services, and Professional Services. Our recruiting teams are specialized, certified, and have endured rigorous technical boot camps and ongoing required educational courses and meetups.
What Proof We Have
We have experience in scalable IT Staffing since the year 2000. Our IT experts have helped Fortune 2000 corporations embrace the cybersecurity and digital space, with many of our experts remaining on contract with clients for 8+ years. Our staffing experts have been engaged to speak at cybersecurity conferences, and our teams are certified and specialize in divisions focused around cyber, digital, field, and professional services.
Why People Want It
Our values encompass Innovation, Integrity, Strategy, and Speed. Every member of our team is certified and specialized. We are committed to leveraging high-tech to deliver high-touch service.