Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...
I

Help Desk Support Analyst

  • Full Time, onsite
  • Insight Global Healthcare
  • On Site, United States of America
Salary undisclosed

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Dice
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Job Description

Job Description

Job Title: Help Desk Support Analyst

Location: Fort Worth, TX

Company: Insight Global

Job Description:

Insight Global is seeking a Help Desk Support Analyst responsible for providing second-level support for all standard software and hardware, ordering, handheld devices, and enabling and activating CSOS Certificates. This role involves effective diagnostic evaluation of end-user Pharma Customer needs, using good judgment and timeliness in responding to and resolving each issue or complaint to the customers satisfaction.

Key Responsibilities:

  • Provide second-level support for standard software and hardware.
  • Handle ordering and support for handheld devices.
  • Enable and activate CSOS Certificates.
  • Evaluate and diagnose end-user Pharma Customer needs.
  • Respond to and resolve issues or complaints promptly and effectively.

Required Skills and Experience:

  • 2+ years of experience working in a call center environment.
  • Experience in technical support, customer service, and software or mobile device support.
  • Strong customer service and troubleshooting skills.
  • Ability to communicate technical information verbally to a wide range of end-users.
  • Strong attention to detail, with a focus on rapport-building, listening, and questioning.
  • Ability to communicate technical information to both technical and nontechnical audiences.
  • Working knowledge of MS Word, Excel, Outlook, and PowerPoint.
  • Experience using Salesforce and/or knowledge of creating help desk tickets.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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