Medicaid Project Portfolio Manager

This leader will partner with State of Maryland Medicaid Administration (MMA) business leaders and executives to oversee the project lifecycle and manage the project portfolio after intake. The PfMP will manage and govern risks to enable new capabilities while ensuring compliance and alignment with internal policies, governance, security, and business objectives. The PfMP will further expand and improve the Portfolio Office using tools, data, and prioritization to foster continuous improvement and capabilities within the EPMO. They will drive the monitoring and controls of all project execution performance as well as the development of project management methodologies, implementation and management of project management tools, program and portfolio management, strategic project management, and optimization of resource allocation and capacity. In addition, the resource will work closely with our sister agencies, contractors, development partners, internal and external customers, to ensure alignment of delivery timelines while having a thorough understanding of constraints and dependencies across their assigned portfolio of projects. They will provide guidance and direction to Project Managers responsible for planning, scheduling, and controlling the activities of complex projects including corporate thematic goal efforts, enterprise projects, and projects in support of departmental process improvements.

This position will oversee cross-functional teams of staff and contractors. This position will also represent MDH OET, with other Maryland departments, external stakeholders, and federal agencies, and serves as a point of contact for escalations from various stakeholders. Use of independent judgment is required to plan, prioritize, organize, and delegate a diversified workload in a fast-paced project environment. This position must deal diplomatically with a diverse group of internal and external stakeholder groups to ensure that technology projects are aligned with strategic and measurable outcomes, including enhancing customer service, increasing efficiency of operations, and cost savings measures. Conducts other IT duties as assigned by management.

Preferred candidates should possess the following:

• Master's degree;
• 5 years of experience in PMO creation, maturity and management; SDLC development and agile transformation/methods;
• 5-8 years of experience in process improvement, governance, cross-functional collaboration;
• PMP, Lean Six Sigma, Agile or other such certification.

The desired candidate should also possess the following:

• Excellent verbal and written communication skills across multiple levels of stakeholders;
• Ability to take complex concepts and translate them into a digestible format as needed based on audience;
• Demonstrated delivery experience in portfolio, project and program management;
• Portfolio, program and project management methodologies, methods, road mapping and metrics development;
• Resources management and leveling techniques and tools development;
• Ability to build consensus among diverse leaders and manage sensitive situations;
• Ability to develop processes for PMO and Portfolio that allows nimbleness;
• Ability to quickly adapt to dynamic environment and changes in priority;
• Demonstrated ability to manage multiple demanding initiatives concurrently, balancing multiple priorities, working with minimal supervision, and meeting deadlines.