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JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
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Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
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  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
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  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
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  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Operations Manager

Salary undisclosed

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Job Description

Job Description

Operations Manager
Hybrid Fullerton, CA 92835

Salary: 80-95K

POSITION OVERVIEW:

  • We are seeking a highly experienced Operations Manager to oversee and enhance the efficiency of our IT outsourcing services, encompassing Managed Service Provider (MSP), Managed Security Service Provider (MSSP), Platform as a Service (PaaS), and Field Service operations. The ideal candidate will have a robust background in IT operations management, proven leadership skills, and a strategic mindset geared towards continuous improvement and client satisfaction.


KEY RESPONSIBILITIES:

  • Operational Management: Oversee day-to-day operations to ensure the seamless delivery of IT services, including MSP, MSSP, PaaS, and Field Services. Maintain constant communication with managers, staff, and vendors to ensure operational efficiency
  • Quality Assurance: Develop, implement, and maintain quality assurance protocols. Monitor key performance indicators (KPIs) and ensure compliance with service level agreements (SLAs)
  • Strategic Planning: Formulate and execute strategic and operational objectives. Drive process improvements to enhance service delivery and operational efficiency
  • Team Leadership: Lead, motivate, and support a large, diverse team within a
  • time-sensitive and demanding environment. Develop career plans for direct reports and resolve operational issues
  • Client Management: Ensure high levels of client satisfaction by managing relationships and service delivery. Address and resolve client issues promptly
  • Financial Management: Oversee budgeting, forecasting, and financial reporting. Ensure cost-effective operations while maintaining high service standards
  • Compliance and Risk Management: Ensure all operations comply with industry standards and regulatory requirements. Develop risk management strategies to mitigate potential operational risks


REQUIRED QUALIFICATIONS:
Experience:

  • Minimum of 5 years of experience in operations management within the IT outsourcing industry, with a focus on MSP, MSSP, PaaS, or Field Service environments

Education:

  • Bachelor s degree in Business Administration, Operations Management, IT, or a related field. Advanced degree or relevant certifications (e.g., PMP, ITIL) are a plus

Skills:

  • Strong leadership and team management skills
  • Excellent problem-solving and decision-making abilities
  • Proficiency in budget development and financial management
  • In-depth understanding of IT service management and delivery
  • Familiarity with management software (e.g., NetSuite, QuickBooks) and IT systems.


PREFERRED QUALIFICATIONS:

  • Proven track record of improving operational efficiency and client satisfaction
  • Experience with project management and strategic planning
  • Strong communication skills, with the ability to interact effectively with clients, vendors, and staff at all levels
  • Ability to handle multiple priorities and work under pressure


BENEFITS:

  • Competitive salary and performance-based bonuses
  • Comprehensive health and wellness benefits
  • Opportunities for professional development and career advancement
  • Dynamic and collaborative work environment


req24-00677

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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