Note Department Manager
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Job Description
The Note Department Manager at Monterey County Bank will oversee all aspects of loan documentation and processing, ensuring accuracy and compliance within a complex operations environment. This role requires a strong leader who will manage a team, provide comprehensive support for various loan-related tasks, and independently process and close loans while monitoring daily performance to ensure the satisfactory completion of operational cycles. The manager will develop and implement business plans, policies, and procedures, leading projects that introduce innovative solutions and cost-saving opportunities.
Key responsibilities include assessing the volume, quality, timeliness, and delivery of loan documentation processes, while defining and tracking key performance indicators (KPIs) and service level agreements (SLAs). The Note Department Manager will also assess risks associated with business decisions, ensuring compliance with applicable laws and safeguarding the bank's reputation and assets. In addition to supervising and mentoring staff, the manager will collaborate with internal clients (such as product and sales teams) and external corporate clients, conducting due diligence activities to identify areas for process improvement.
The role requires strong problem-solving skills to analyze complex loan-related issues, recommending and implementing effective solutions. The manager will monitor staff performance to ensure quality control in loan documentation preparation and coordinate resources for maximum efficiency. Other responsibilities include balancing lending-related general ledger accounts, ensuring accurate completion of operational reports, and promoting superior customer service standards. The Note Department Manager will also assume responsibility for special projects, gather data for senior management reports, and monitor departmental expenses to ensure compliance with budget.
Candidates should possess a bachelor's degree in Finance, Business Administration, or a related field, along with a minimum of ten years of experience in loan processing or documentation within the banking industry. Proven leadership skills, exceptional analytical and decision-making abilities, and excellent communication skills are essential. Proficiency in banking software and technology is also required.
As we turn the page, we re seeking passionate individuals who are eager to be part of this new chapter. We believe that the foundation built over the years is strong, and with the right team, we can take it to new heights. This is your opportunity to join us in redefining what Monterey County Bank can be.
What can you expect?
A Commitment to Innovation: We re ready to embrace new ideas and approaches. Your creativity and insight will play a vital role in shaping our future.
Collaboration and Growth: We value teamwork and are committed to fostering an environment where every voice is heard. Together, we can build a brighter future.
Impactful Work: Be part of a mission-driven organization that aims to make a difference. Your contributions will directly influence our path forward.
A Supportive Community: Join a diverse and passionate team that believes in the power of collaboration and support.
If you re ready to roll up your sleeves and contribute to a meaningful transformation, we invite you to be part of our journey. Let s build on our strong foundation and create a future we can all be proud of.
Join us in this exciting new beginning at Monterey County Bank! Apply today and help us write the next chapter.
Monterey County Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
