Epicareer Might not Working Properly
Learn More
I

Technical Writer

Salary undisclosed

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Job Description

Job Description

Role: Technical Writer

Location : Onsite

NOTE : CANDIDATES SHOULD BE LOCAL TO LOUISIANA

Duties/Responsibilities

Develop technical systems support and knowledge base documents.

Review and approve content to be published to a centralized knowledgebase.

Develop technical system implementation and configuration documentation, including related technical support user guides and procedures.

Create end-user training documentation and guides.

Review, validate, and update technical system and support documents.

Required Experience

Proven experience as a Technical Writer, with expertise in documenting IT systems, processes, and workflows.

Proficiency in using documentation tools such as MadCap Flare, Adobe FrameMaker, or Microsoft Word for creating technical documents.

Experience with content management systems (CMS) such as Confluence or SharePoint for knowledge base management

Familiarity with technical systems, software development processes, and document version control systems like Git.

Ability to create comprehensive user guides, system documentation, and training materials.

Understanding of API documentation and the use of tools such as Swagger or Postman for documenting RESTful APIs.

Strong attention to detail and ability to explain complex technical concepts in a clear and concise manner.

Excellent communication skills and the ability to collaborate with developers, system administrators, and business stakeholders to gather information.

Experience in creating and managing documentation within cloud platforms such as AWS or Azure.

Ability to update and maintain technical documentation to align with the evolving IT infrastructure.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job