IT SPECIALIST (CUSTSPT)-Title 5
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Summary
THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.
This National Guard position is for an IT SPECIALIST (CUSTSPT)-Title 5, Position Description Number T57018P1 and is part of the WI USPFO, Wisconsin National Guard.
This job is open to
Clarification from the agency
Nationwide - Open to the Public, s, National or individuals who owe allegiance to the United States
Duties
*** This is NOT an all-inclusive list of duties. ***
Requirements
Conditions of Employment
CONDITIONS OF EMPLOYMENT & NOTES:
CONDITIONS OF EMPLOYMENT & NOTES:
Qualifications
GENERAL EXPERIENCE: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
SPECIALIZED EXPERIENCE: You must have 1-year specialized experience equivalent to at least the next lower grade. Candidate must have strong organizational skills and excellent written and oral communication skills. Experience providing support and guidance on installing, and operating computers, peripheral equipment, and associated software. Experience supporting users on equipment and software and be able to problem solve compliance issues. Candidate must have experience investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels. Candidate must have experience identifying any significant trends in software implementation issues and any potential problems that may have a detrimental effect. Candidate must be able to work independently on projects and seek out any necessary guidance.
Education
Substitution of Education for Specialized Experience - For the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree.
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
*You must submit your college transcripts in order to substitute education for specialized experience.*
Additional information
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).
VETERAN'S PREFERENCE:
Veterans Preference will be considered for this Job Announcement under the Category Rating method QUALIFIED and NOT QUALIFIED.
If you are unsure if you can claim Veteran's Preference click the link to see if you may be eligible: ;br>
Visit the OPM Vet Guide for information on the different categories of Veteran's Preference at: ;br>
Blank SF 15 form can be found here to fill out and attach to your application as needed for claiming 10-point preference: _fill/sf15.pdf
Veterans' Preference: A copy of your DD Form 214 which must include character of service or a Statement of Service/Proof of Service which must include service dates and character of service. In addition, if claiming 10-point preference you must submit a VA Letter or a disability determination from a branch of the Armed Forces (or documentation of Purple Heart, if applicable) and a SF 15 (Application for 10-point veteran preference).
Veterans Information: Veterans' preference must be validated by formal submissions including all necessary supporting documentation. You must provide acceptable documentation of your preference or appointment eligibility. Acceptable documentation may be:
1. A copy of your DD-214, "Certificate of Release or Discharge from Active Duty," which shows dates of service and discharge under honorable conditions.
2. A "certification" that is a written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.
3. You may obtain a letter from the Department of Veterans Affairs reflecting your level of disability for preference eligibility by visiting a VA Regional Office, contacting a VA call center or online.
NOTE: Prior to appointment, an agency will require the service member to provide a copy of the DD-214.
If claiming 10 point preference, you will need to submit a Standard Form, SF-15, "Application for 10-point Veterans' Preference."
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Required Documents
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed.
2. Other supporting documents: College transcripts, if substituting education for specialized experience.
3. Other supporting documents: DD-214, SF-15, SF 50, any other Veterans Preference documents, transcripts, etc.
Applicants who meet one of the DoD Priority Placement Program (PPP) categories below are eligible to apply with this preference. (See Required Documents section)
Priority Placement Program
a. Applicants claiming Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible must submit the following documentation:
- Military Reserve and National Guard Technician PPP Self Certification Checklist (DD 3145-3)
- Termination SF-50 Separation stating that the applicant has Priority Placement Eligibility
- Notice of Separation confirming of eligibility.
b. Applicants claiming Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement must submit the following documentation:
- Military Reserve and Technician Disability PPP Self Certification Checklist (DD 3145-2)
- Termination SF-50 Separation stating that the applicant has Priority Placement Eligibility
- Notice of Separation confirming of eligibility.
c. Applicants claiming DOD Military Spouse preference must submit the following documentation:
- Marriage Certificate
- Spouses PCS Orders
- Military Spouse PPP Self Certification Checklist
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: ;br>
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (, all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: ;br>
Agency contact information
WI HRO STAFFING
Phone
Email
Address
WI USPFO
1 Williams St
Camp Douglas, WI 54618
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.
This National Guard position is for an IT SPECIALIST (CUSTSPT)-Title 5, Position Description Number T57018P1 and is part of the WI USPFO, Wisconsin National Guard.
This job is open to
- The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S. - Federal employees - Excepted service
Current excepted service federal employees. - Veterans
- National Guard & reserves
Current members, those who want to join or transitioning military members.
Clarification from the agency
Nationwide - Open to the Public, s, National or individuals who owe allegiance to the United States
Duties
- Serves as the recognized technical advisor to the installations across the component/command in CPI.
- Works with senior leadership in planning, organizing, and overseeing the projects of command activities in concert with direction from The Adjutant General (TAG) staff.
- Provides technical direction in project management, team building, facilitation, process improvement analysis, and the methodology required to develop and substantiate a business case for the selected project.
- Advises management and colleagues on difficult problems, conducts special studies, and proposes options and alternatives representing the command, or equivalent organization.
- On a continuous basis identifies and evaluates training requirements.
- . Establishes, develops, and maintains effective working relationships with other coordinating organizations.
*** This is NOT an all-inclusive list of duties. ***
Requirements
Conditions of Employment
CONDITIONS OF EMPLOYMENT & NOTES:
CONDITIONS OF EMPLOYMENT & NOTES:
- Must obtain and maintain a SECRET clearance level.
- Incumbent must complete appropriate training and obtain required certifications IAW DoDI 8140, DOD 8570.01M or applicable governing document(s) for Cyber workforce as an IA Technician Level II within 6 months of employment pending training seat availability.
- Position is designated as OM-STS-001 within the Defense Cybersecurity Workforce as guided by NIST SP 800-181; National Initiative for Cybersecurity Education, Cybersecurity Workforce Framework. Which establishes the Tasks, Skills, Knowledge and Abilities expected of this position. (;/li>
- This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration. This designation will not exceed 14 calendar days per year unless otherwise approved in advance by the TAG.
- Federal employment suitability as determined by a background investigation.
- May be required to successfully complete a probationary period.
- Participation in direct deposit is mandatory.
- May be subject to furlough actions.
- Acceptance of a Federal position may terminate Tricare eligibility
- Males born after 31 December 1959 must be registered for Selective Service.
Qualifications
GENERAL EXPERIENCE: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: You must have 1-year specialized experience equivalent to at least the next lower grade. Candidate must have strong organizational skills and excellent written and oral communication skills. Experience providing support and guidance on installing, and operating computers, peripheral equipment, and associated software. Experience supporting users on equipment and software and be able to problem solve compliance issues. Candidate must have experience investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels. Candidate must have experience identifying any significant trends in software implementation issues and any potential problems that may have a detrimental effect. Candidate must be able to work independently on projects and seek out any necessary guidance.
Education
Substitution of Education for Specialized Experience - For the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree.
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
*You must submit your college transcripts in order to substitute education for specialized experience.*
Additional information
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).
VETERAN'S PREFERENCE:
Veterans Preference will be considered for this Job Announcement under the Category Rating method QUALIFIED and NOT QUALIFIED.
If you are unsure if you can claim Veteran's Preference click the link to see if you may be eligible: ;br>
Visit the OPM Vet Guide for information on the different categories of Veteran's Preference at: ;br>
Blank SF 15 form can be found here to fill out and attach to your application as needed for claiming 10-point preference: _fill/sf15.pdf
Veterans' Preference: A copy of your DD Form 214 which must include character of service or a Statement of Service/Proof of Service which must include service dates and character of service. In addition, if claiming 10-point preference you must submit a VA Letter or a disability determination from a branch of the Armed Forces (or documentation of Purple Heart, if applicable) and a SF 15 (Application for 10-point veteran preference).
Veterans Information: Veterans' preference must be validated by formal submissions including all necessary supporting documentation. You must provide acceptable documentation of your preference or appointment eligibility. Acceptable documentation may be:
1. A copy of your DD-214, "Certificate of Release or Discharge from Active Duty," which shows dates of service and discharge under honorable conditions.
2. A "certification" that is a written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.
3. You may obtain a letter from the Department of Veterans Affairs reflecting your level of disability for preference eligibility by visiting a VA Regional Office, contacting a VA call center or online.
NOTE: Prior to appointment, an agency will require the service member to provide a copy of the DD-214.
If claiming 10 point preference, you will need to submit a Standard Form, SF-15, "Application for 10-point Veterans' Preference."
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. - Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed.
2. Other supporting documents: College transcripts, if substituting education for specialized experience.
3. Other supporting documents: DD-214, SF-15, SF 50, any other Veterans Preference documents, transcripts, etc.
Applicants who meet one of the DoD Priority Placement Program (PPP) categories below are eligible to apply with this preference. (See Required Documents section)
- Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
- Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
- Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
Priority Placement Program
a. Applicants claiming Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible must submit the following documentation:
- Military Reserve and National Guard Technician PPP Self Certification Checklist (DD 3145-3)
- Termination SF-50 Separation stating that the applicant has Priority Placement Eligibility
- Notice of Separation confirming of eligibility.
b. Applicants claiming Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement must submit the following documentation:
- Military Reserve and Technician Disability PPP Self Certification Checklist (DD 3145-2)
- Termination SF-50 Separation stating that the applicant has Priority Placement Eligibility
- Notice of Separation confirming of eligibility.
c. Applicants claiming DOD Military Spouse preference must submit the following documentation:
- Marriage Certificate
- Spouses PCS Orders
- Military Spouse PPP Self Certification Checklist
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. - How to Apply
To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: ;br>
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (, all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: ;br>
Agency contact information
WI HRO STAFFING
Phone
Email
Address
WI USPFO
1 Williams St
Camp Douglas, WI 54618
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. - Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Required Documents
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed.
2. Other supporting documents: College transcripts, if substituting education for specialized experience.
3. Other supporting documents: DD-214, SF-15, SF 50, any other Veterans Preference documents, transcripts, etc.
Applicants who meet one of the DoD Priority Placement Program (PPP) categories below are eligible to apply with this preference. (See Required Documents section)
- Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
- Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
- Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
Priority Placement Program
a. Applicants claiming Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible must submit the following documentation:
- Military Reserve and National Guard Technician PPP Self Certification Checklist (DD 3145-3)
- Termination SF-50 Separation stating that the applicant has Priority Placement Eligibility
- Notice of Separation confirming of eligibility.
b. Applicants claiming Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement must submit the following documentation:
- Military Reserve and Technician Disability PPP Self Certification Checklist (DD 3145-2)
- Termination SF-50 Separation stating that the applicant has Priority Placement Eligibility
- Notice of Separation confirming of eligibility.
c. Applicants claiming DOD Military Spouse preference must submit the following documentation:
- Marriage Certificate
- Spouses PCS Orders
- Military Spouse PPP Self Certification Checklist
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: ;br>
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (, all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: ;br>
Agency contact information
WI HRO STAFFING
Phone
Address
WI USPFO
1 Williams St
Camp Douglas, WI 54618
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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