Lead Interpreter

Language forms the bedrock of understanding, empathy, and connection. We are searching for a versatile Interpreter who can bridge the linguistic gap in diverse scenarios ranging from medical, legal, community, to everyday interactions. The Lead Interpreter will play a key role in coordinating and overseeing interpretation assignments, maintaining linguistic accuracy, and providing guidance to a team of interpreters. This role involves managing interpreting projects, performing interpretation, quality assurance, and contributing to continuous improvement efforts.

Key Responsibilities:

1. Interpretation Leadership:
   • Lead and coordinate interpreting assignments, including simultaneous and consecutive interpretation.
   • Assign interpreting tasks to team members and manage their workflow. Including scheduling, task prioritization, and administrative tasks as needed.
   • Ensure compliance with project timelines and quality standards.
2. Interpretation and Adaptation:
   • Perform interpretation tasks for various settings, such as meetings, conferences, interviews, and medical appointments.
   • Adapt interpretation to different dialects, regional variations, and cultural nuances.
3. Quality Assurance:
   • Conduct regular quality assessments and reviews to maintain the highest level of linguistic accuracy.
   • Develop and enforce interpretation and quality assurance standards.
4. Team Collaboration:
   • Foster a collaborative and supportive work environment for interpreters.
   • Provide mentoring and guidance to junior interpreters.
   • Collaborate with cross-functional teams to meet client requirements.
5. Terminology Management:
   • Maintain and update terminology databases and glossaries.
   • Ensure consistency in terminology across interpreting assignments.
6. Process Improvement:
   • Identify opportunities for process improvement and efficiency in interpreting services.
   • Participate in the development and implementation of best practices and workflow enhancements.
7. Client Communication:
   • Liaise with clients to understand their specific interpretation needs and preferences.
   • Address client feedback and ensure their satisfaction with interpreting services.

Requirements

• Bachelor's degree in interpretation, linguistics, or a related field (Master's degree preferred).
• Proven experience as an interpreter, including 2 years leadership experience project management or lead interpreter role.
• Minimum of 7 years of professional experience as an interpreter, with exposure to medical, community, and legal interpreting scenarios.
• Proficiency in multiple languages, including fluency in source and target languages.
• Strong cultural competency and sensitivity.
• Professional experience as an interpreter with exposure to medical, community and/or legal interpreting scenarios.
• Excellent communication and active listening skills.
• Familiarity with use and setup of interpreting equipment and technology.
• Exceptional organizational and multitasking abilities.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Work From Home