Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...
S

Afterhours Hotline Agent (Part-Time)

  • Part Time, onsite
  • Strategic Management
  • Remote On Site, United States of America
Salary undisclosed

Apply on

Dice
Original
Simplified

Job Description

Job Description

Objective The Afterhours Hotline Agent (Remote) supports Compliance Resource Center's (CRC) Hotline Service Center. The duties of the role include receiving hotline calls from individuals and preparing reports of information received from client employees reporting issues, concerns and wrongdoing in their organization. Additionally, the Afterhours Hotline Agent will be responsible for client support duties, such as, assisting new clients with initial setup, managing client support databases, and other associated duties.

This role is available to residents of VA, DC, MD, OR, AZ, or UT (looking to cover hours 3-6am EST). Hours offered per week are approximately 15-30.

Essential Functions

  • Organize and input client forms into CRC databases.
  • Interview and engage each caller and accurately capture the conversation with caller by completing a written report
  • Assist with routine metric reports
  • Monitor and respond to CRC client support emails
  • Manage client contract folders for documentation accuracy
  • Provide client support and training for the hotline reporting system
  • Create and manage client support files.

Required Education and Experience

  • Associate degree
  • Proficiency in the Microsoft Office Suite (Excel, Outlook, PowerPoint, Access, and Word)
  • Strong English writing and editing skills

Preferred Education and Experience

  • Bachelor's degree
  • 1-2 years of Customer Service or Call Center experience
  • Conversational fluency in Spanish and ability to accurately translate in-coming hotline calls from Spanish-speaking callers


Job Posted by ApplicantPro
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Similar Jobs