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Jobs or company...

Digital Transformation Program Manager

  • Full Time, onsite
  • SoftSages Technology
  • Remote On Site, United States of America
Salary undisclosed

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Job Description

Job Description

Job Description

Program Manager Must be in Utilities

The program focuses on customer service, asset management, and energy infrastructure transformation, requiring the use of specific technical tools and platforms. The Program Manager will oversee multiple projects, collaborating with vendors and internal teams to ensure successful execution.

The ideal candidate will have recent experience in utility or related industries.

Responsibilities:

  • Lead and coordinate activities for the AMI (Advanced Metering Infrastructure) Ecosystem Program.
  • Work with internal teams and vendor partners such as PwC, Deloitte, Oracle (CC&B), IBM (Maximo), and ESRI (ArcGIS).
  • Ensure synchronization across all projects, resolve obstacles, and manage dependencies to meet key milestones.
  • Provide risk, action, and progress reporting to leadership.
  • Oversee vendor contracts, ensuring scope alignment and proper execution of deliverables.
  • Develop and enforce a centralized Program RACI (Responsible, Accountable, Consulted, and Informed).
  • Develop comprehensive project plans, track progress, and provide updates on milestones and risks.
  • Utilize project management tools to optimize resources, reduce costs, and ensure program goals are met.
  • Coordinate cross-project dependencies, using tools such as project scheduling software to allocate resources effectively.
  • Collaborate with the Transition Manager to ensure organizational readiness.
  • Integrate change management strategies into the program plan, track user adoption, and adjust as necessary.
  • Provide regular status updates to sponsors and stakeholders, utilizing project tracking and reporting tools.
  • Monitor program performance, financials, and progress toward benefit realization.

Internal Notes

LOCATION: Remote with travel; Omaha, Nebraska - local candidates only

Requested Technical Skills:

Oversee the implementation and integration of technical platforms including:

  • Oracle Customer Care & Billing (CC&B)
  • Advanced Metering Infrastructure (AMI) systems: Head-End System (HES), Meter Data Management System (MDMS), Field Area Network (FAN)
  • IBM Maximo for Enterprise Asset Management (EAM)
  • Smart Energy Water (SEW) Field Service Management (FSM)
  • ESRI's ArcGIS for Enterprise GIS
  • Middleware Platform (MuleSoft) for cross-program integration
  • Outage Management Systems (OMS/ADMS)

Qualifications:

  • Bachelor's degree in a related field or equivalent experience; Master's degree preferred.
  • +8 years of program management experience, preferably in IT.
  • Experience with project management tools (e.g., Microsoft Project, Jira).
  • Familiarity with key technologies such as Oracle CC&B, IBM Maximo, ESRI ArcGIS, and MuleSoft.
  • Current PMP or equivalent certification.
  • Proven track record managing large-scale programs with multiple stakeholders.
  • Experience in the utility industry or AMI program management is highly preferred.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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