Platform Operations and Engineering Manager

LendKey, a financial technology firm and leader in "lending-as-a-service" solutions, improves lives by making lending simple for credit unions, community banks, and their customers. LendKey partners with community-based financial institutions helping them to digitally originate loans, and to buy and sell loans with other financial institutions and fintechs.

LendKey's digital lending networks have empowered over 350 financial institutions to offer competitive education and home improvement loan programs and increase their digital presence across various customer acquisition channels. LendKey services more than $2.8 billion in consumer loans and has helped our financial institution clients deploy more than $6 billion in loans since 2009.

Responsibilities:

• Platform Strategy: Define and implement the strategic vision for LendKey s technology platform, ensuring alignment with business goals.
• Project Management: Oversee the development, deployment, and management of platform enhancements, coordinating cross-functional teams to ensure timely and successful delivery.
• System Optimization: Continuously assess and improve platform performance, reliability, and scalability to meet and exceed a 99.9% service-level agreement (SLA).
• Security and Compliance: Develop and maintain robust security protocols and compliance measures, ensuring data protection and regulatory adherence.
• Stakeholder Collaboration: Act as the primary liaison between technical teams and business stakeholders, translating business requirements into technical specifications.
• Innovation and Automation: Drive innovation by implementing advanced automation tools and processes for continuous integration and deployment (CI/CD).
• Technical Leadership: Provide technical guidance and mentorship to the engineering team, fostering a culture of excellence and continuous improvement.
• Team Management: Lead and manage the platform team, including hiring, training, and performance evaluation, to ensure high levels of productivity and engagement.
• On-Call Support: Lead a rotational on-call schedule to monitor and manage our production environments, ensuring prompt resolution of any issues.

What we are looking for:

• A strategic thinker with a passion for leveraging technology to drive business success.
• A leader who thrives in collaborative environments but can also independently lead projects to completion.
• Someone who is adaptable, eager to learn, and stays updated with the latest industry trends and best practices.
• A professional who prioritizes security, reliability, and scalability in their approach to work.

Qualifications & Experience:

We seek a candidate with a robust background in technology and platform management, who brings a diverse set of skills and experiences to our team.

Essential Qualifications:

• Professional Experience: At least 3 years of experience in platform management, with a total of 10+ years in the technology field.
• Project Management: Proven track record in managing large-scale technology projects, from conception to completion.
• Cloud Services Expertise: Demonstrated experience with key AWS services, including ECS, EC2, EBS, EKS, and S3, showcasing the ability to leverage cloud solutions for scalable infrastructure.
• Kubernetes Management: Experience in managing and scaling Kubernetes clusters in a production environment, ensuring high availability and optimal performance of containerized applications.
• Infrastructure as Code: Proficiency in building scalable infrastructure on AWS using Terraform.
• System Monitoring: Experience in monitoring production systems to ensure their reliability and performance.
• Automation and Best Practices: A strong foundation in leveraging Automation and DevOps principles, with familiarity in using operational tools (such as Ansible or Chef) and applying best practices for efficient infrastructure and software deployment.
• Documentation Skills: Strong capabilities in creating and maintaining comprehensive written documentation, reflecting an in-depth understanding of system configurations, processes, and protocols.

Why work for LendKey?

We have a lot to offer those that are looking to take the next step in their career, including but not limited to:

• Competitive salary
• Bonus structure
• Benefits including medical, dental, vision, and more
• Unlimited PTO
• Stock options
• Creative and transparent company culture
• Growth potential

LendKey is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other basis prohibited by applicable state or federal law. LendKey offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process due to a disability, please let us know at [email protected].

About Us

LendKey delivers high-quality consumer loans directly to financial institutions through its digital lending-as-a-service model and indirectly through ALIRO by LendKey, an innovative deal network designed to enable financial institutions to buy, sell and broker loans. The platform delivers the technology, servicing and support that financial institutions need to establish a strong digital presence, acquire loans for their balance sheets, and build lifetime relationships with their partners and consumers. Lenders optimize their offerings by drawing upon LendKey s fintech platform for demand generation, online decisioning, loan origination, loan servicing, compliance expertise, risk analytics, and proprietary balance sheet options. LendKey currently services more than $2.7 billion in loans and has helped community-capital providers deploy more than $6 billion in loans since 2009. Visit Lendkey.com for more information.

The full-time base salary range for this role in the United States is between $180,000 - $210,000 + bonus and / or commissions + equity + benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as market job location, job-related knowledge, skills, and experience as evaluated throughout the interview process. Your recruiter can share more about the specific pay range for your location during the hiring process.