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  1. Go to Settings.
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Jobs or company...
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ServiceNow Architect/Admin

Salary undisclosed

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Dice
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Job Title: ServiceNow Architect/Admin

Location: 100% Remote

Duration: Long Term Contract

Industry: Life Sciences & Healthcare (LSHC) - Health Care

Job Description

We are seeking a ServiceNow HAM Pro and SAM Pro Architect/Admin with extensive experience in ServiceNow administration, development, and architecture. The ideal candidate should bring advanced expertise in ServiceNow s HAM Pro and SAM Pro modules and a strong background in Agile Scrum. The role requires a proactive leader who can effectively bridge project management and development, ensuring functional and technical alignment for product implementation and enhancement.

Key Responsibilities:

  • Translate detailed requirements into comprehensive, well-documented system designs.
  • Create adaptive, long-term technical architectures that align with project goals.
  • Guide functional and technical design for ServiceNow HAM Pro and SAM Pro implementations.
  • Develop user stories to capture and document functional requirements.
  • Manage and coordinate developers to complete sprint activities according to Agile practices.
  • Collaborate with project managers, acting as a technical liaison.
  • Ensure solutions are in line with HAM/SAM Pro capabilities and best practices.
  • Communicate effectively with technical and non-technical stakeholders, providing project updates and guidance.

Required Experience & Skills

Skill

Experience Level

Details

ServiceNow Administration

12+ years (Very Advanced)

Expertise in managing, configuring, and administering ServiceNow environments, particularly HAM/SAM Pro.

ServiceNow Development

7+ years (Advanced)

Strong proficiency in ServiceNow development, with advanced scripting and configuration skills.

ServiceNow Architecture

Architect in the last 3 projects

Experience in designing technical solutions and architectures in recent ServiceNow projects.

HAM Pro and SAM Pro Expertise

Pro Level Experience (Essential)

Deep functional and technical knowledge in ServiceNow HAM Pro and SAM Pro; must be Pro level.

Agile Scrum

6-9 years (Advanced)

Proven experience working in Agile Scrum environments; Scrum Master experience is highly preferred.

Communication & Organization

Strong

Excellent verbal and written communication skills; able to organize and lead technical discussions.

Project Management (Preferred)

Basic

Basic skills to support project timelines, documentation, and coordination with various teams.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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