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IS Support Services Administrator

Salary undisclosed

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Requirements:

  • Minimum 2-3 years of IS support experience.
  • Proficiency in PC installation and maintenance.
  • Experience in troubleshooting hardware and software issues.
  • Experience with inventory management and purchasing processes.
  • Experience in local compliance and quality assurance standards.
  • Experience with scientific software and vendor liaison.
  • Strong communication skills.

Responsibilities:

  • Provide on-site support for PCs, printers, and related equipment.
  • Manage ticketing and collaborate with the IS Support Center to enhance user experience.
  • Ensure adherence to IS standards and proper documentation.
  • Communicate effectively with organizational partners regarding service requests and incidents.
  • Oversee local IS services, including hardware inventory and purchasing.
  • Support database management for both local and remote databases.
  • Facilitate compliance with data integrity and quality assurance requirements.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting-edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

For more information about Resourcesoft and our services, please visit our website.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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