Quality Analyst

When founded, Switcher enabled everyday video users to create branded and professional multi-source video content using iPhone or iPad cameras uncomplicating live streaming and camera-switching with an easy-to-use iOS app. Our core product solution was developed to help video streamers broadcast, edit, record and publish live or recorded experiences at a pro level without being a video professional. As an official launch partner for Facebook Live, Microsoft Stream, LinkedIn Live and more, Switcher has led the market as the go-to mobile video solution.

Today, Switcher s not only serving our core users but bringing limitless video capabilities to a growing industry of video commerce creators. We re leading the market by offering simple and accessible live-selling solutions to a growing number of SMB clients.

As we continue to scale our technical organization, Switcher is seeking a Quality Analyst to prepare test plans and conduct manual testing to ensure product quality. Reporting to our Senior Quality Analyst, the Analyst is responsible for accessing quality needs, test execution and collaborating cross-functionally to ensure defects are understood and validate fixes. The individual will be U.S. residing and work in the Eastern time zone.

In this role, you will review upcoming functionality and determine necessary testing coverage as well as calling out edge cases and potential risks ahead of time. You ll be expected to demonstrate flexibility, creativity, effective communication skills, and a drive to see only high quality functionality reach production.

As a Quality Analyst, you ll be expected to:

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases, working collaboratively within the quality assurance function.
• Represent our broad user base when determining valuable test coverage
• Estimate, prioritize, plan and coordinate testing activities within team sprints
• Identify, record, thoroughly document and track bugs
• Support senior analysts and developers in reproducing issues and understanding defect reports.
• Maintain testing records and metrics
• Perform thorough regression testing when bugs are resolved
• Stay up-to-date with new testing tools, techniques and industry trends

Who Will Love This Job

A problem-solver. You not only think about the bigger picture but can also connect the dots and dedicatedly resolve issues quickly and efficiently.

An innovator. You seek out opportunities to optimize and iterate on existing processes to execute the team s vision.

A standout colleague. You thrive off of developing and supporting your peers and junior teammates; no job is too small for you.

An excellent communicator. You have a knack for explaining functionality concisely, and work well with cross-functional internal teams.

Experiences You Bring to the Table:

• 2-3 years experience in product testing or software quality assurance
• Knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Experience working in an Agile/Scrum development process is a plus

Our Ideal Candidate Will Value What We Value

At Switcher, we embrace our Core Values and believe they re what makes working within our team culture special.

We re Creating Something Great

We think big big growth, big product improvements, big impact but we stay nimble, recognizing that we reach greatness through small steps and agile changes. We prioritize what s important, letting data guide our decision-making. We refuse to stagnate.

We Learn From Our Customers

We work not for our customers but with them. We strive to create simple, accessible solutions for our customers needs, and we do this through actively listening to them, empathizing with them, and working alongside them. We win when our customers win.

We Build Each Other Up

We are a team, one whose members are committed to helping each other grow and succeed. We work collaboratively rather than competitively, highlighting others wins. We foster healthy relationships and continuous personal development to ensure everyone flourishes.

We Are Open And Honest

We are open to debate, open to feedback, open to changing course. That means speaking up to and for each other and doing so with respect and integrity. It also means admitting mistakes and having hard conversations, knowing they make us better.

We Win Through Diverse Perspectives

We value having multiple points of view, not just in our videos but also in our decision-making. Seeking out different perspectives allows us to challenge our thinking, bringing nuance to our understanding and ultimately leading to the best business outcomes.

The Company

At Switcher, we believe in the power of video. We believe in its unparalleled ability to reach and connect people, and we believe that video like life is more captivating and rewarding when shared in the moment and through multiple perspectives. We aim to bring people together to create and consume video content that matters. Founded in 2014, Switcher enables creators and companies of all sizes to produce, edit, and publish stunning video content with devices they already own. Now serving users in over 118 countries, our distributed teams in Louisville, Kentucky and Yverdon-les-Bains, Switzerland are pioneering eCommerce video, helping content creators amplify their stories through video.

Build for Everyone - We're All In

Switcher, Inc. is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a diverse workforce. Switcher, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Switcher, Inc. complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.