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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
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  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
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  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
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  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Patient Coordinator

Salary undisclosed

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Who We Are

bmiMD is on a mission to empower individuals to take control of their health and achieve a healthy lifestyle. We provide personalized support, evidence-based pharmacological therapy, and lifestyle education to help our members reach their wellness goals. We are looking for a Patient Coordinator / Member Management Agent to join our team and help deliver an outstanding patient experience.

What You’ll Do

As a Patient Coordinator / Member Management Agent, you will play a key role in supporting our members and ensuring they have a seamless experience with bmiMD. Your responsibilities will include:

Member-facing:

  • Efficiently respond to emails and calls from members who are experiencing issues with their orders, offer clear resolutions, and excellent customer service.
  • Serve as a point of contact for members throughout their wellness journey, keeping them informed of order updates, shipping statuses, and any necessary information regarding their care.
  • Act as a resource for patients regarding GLP-1s and other products developed by bmiMD
  • Make follow-up calls to ensure member satisfaction and use retention techniques to minimize member attrition.

Internal responsibilities:

  • Work closely with medical providers, pharmacies, and patients to coordinate a smooth process from intake to prescription delivery.
  • Gain a strong understanding of all products offered by bmiMD and ensure proficiency in discussing them with members.
  • Be open to training and coaching, and show a willingness to learn new software and processes to improve member experience.
  • Be available to work some weekends, preferably alternating, to meet member needs.

Qualifications:

  • Previous experience in a healthcare or medical-related role is preferred
  • You’re quick to pick up new information and can easily adapt to new software and processes.
  • You have a strong understanding of customer success principles and are dedicated to providing an exceptional experience for each member.
  • You enjoy working in a team and are comfortable coordinating between multiple stakeholders.

Why Join Us?

At bmiMD, you’ll be part of a passionate and dedicated team focused on helping individuals lead healthier lives. We offer a collaborative environment where your contributions matter, and you’ll have opportunities to grow and learn as we continue to expand. If you’re a fast learner with a medical background, we’d love to hear from you!

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