Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

IVR/UAT Tester

Salary undisclosed

Apply on

Dice
Original
Simplified

Job Title: IVR/UAT Tester

Client: Charles Schwab

Location: 100% remote

Duration: 12-month contract to hire project

Responsibilities:

  • Responsible for, primarily Manual and User Acceptance Testing within the IVR Team
  • Developing and executing manual regression and functional tests for IVR modules surrounding the cloud migration of CSaaS solution.
  • Performing deep UAT test planning, test case design, and test execution for IVR Modules
  • Might be involved in the procurement and management of test data sets (including test phone numbers, scripts, accounts, etc.) but much of this is already in place.
  • Working closely with Business Analyst to gather and document requirements, responsible for communication of status to Engineering teams and leadership.
  • Partnering with Kavitha's team and test automation engineers for escalations
  • Documentation of test results, collaboration within QA team and Engineering team to resolve and 'bubble up'
  • Should be an individual contributor, self-starter, strong communicator
  • Not a deal-breaker if someone does not come from an IVR/Contact Center environment, but should prioritize these candidates-they have had issues in the past with the learning curve with testers who do not have this background. Very nice to have with experience in NICE InContact and/or Genesys.
  • Test case documentation and outputs largely recorded in Excel at this point.

Must Have:

  • Background in Manual and User Acceptance Testing
  • Experienced in UAT test planning, test case design, and documentation
  • Strong communication skills and ability to collaborate with PMO (Business Analysts) around gathering requirements and status updates
  • IVR/Contact Center Experience
  • Any experience in/exposure to test automation scripting
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Similar Jobs

1d ago

Scrum Master
Prodware Solutions
United States, United States of America

Full Time, onsite, onsite

Salary undisclosed