Software Asset Analyst

Software Asset Analyst
Wilmington, DE (onsite 4 days per week)
Contract

Primary Duties & Responsibilities:

• Conduct continuous monitoring of license entitlements to ensure compliance across all software publishers; complete license true-up exercises as needed.
• Minimize organizational spend through product standardization and optimize efficiencies by discovery tracking and license harvesting; analyze software usage data to identify underutilized software.
• Assist with negotiating software vendor contracts and license maintenance renewals; understanding of publisher terms of use.
• Experience working with SAM tools to track software usage and compliance effectively.
• Process software license requests through ServiceNow and recommend best sourcing method; issue purchase orders to vendors, monitor vendor response times, and expedite orders when needed.
• Maintain software asset database for approved applications; assist with Catalog updates/upkeep.
• Experience managing on-prem and cloud licenses for vendors such as Microsoft and Adobe.
• Familiarity with vendor portals including but not limited to Microsoft VLSC, Azure EA, Adobe, IBM, and Oracle.
• Employ a continuous improvement approach to identify potential process enhancements in the software license lifecycle.
• Assist with quarterly harvesting of licenses.
• Assist with special projects as needed.

Minimum Qualifications:

• 5 years in a Software Asset Analyst role
• Solid knowledge of software licensing and maintenance agreements
• Experience working with a SAM tool
• Proficient in ServiceNow and MS Office Suite
• Knowledge of IT Service Management processes
• Bachelors degree in related field or equivalent experience
• Self-motivated with a high attention to detail
• Excellent organizational skills
• Ability to manage multiple tasks simultaneously
• Strong interpersonal and communication skills

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