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Principal Business Operations Manager - Cloud Supply Chain

Salary undisclosed

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Microsoft's Cloud business is experiencing explosive growth, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world's computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.

CSCP's vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data center assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters supporting services for more than 1 billion customers in over 90 countries worldwide.

As a Principal Business Operations Manager - Cloud Supply Chain of this team, you will report directly to the GM of Process Engineering and Value Delivery and your core responsibilities are to support the business operations scope of the Vice President of CSCP Strategy and Transformation (S&T). In this role you will be responsible for building an effective and efficient supply chain transformation operating model, management of the budget and associated contracts, executive reporting rhythms and communications, and coordination with the S&T Leadership team and the CSCP Executive Business Management Office.

You will drive clarity through executive level communications and also orchestrates the implementation of strategy execution plans, while ensuring alignment across functions to maximize and extend the S&T Leader. The S&T Business Operations Manager will have the highest levels of integrity, a supply chain background, and a deep understanding of how Microsoft works, ideally experience working with partner Cloud organizations such as including CO+I, Azure Core, SCHIE, and Finance.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications
  • Bachelors Degree in Computer Science, Management Information Systems, Engineering, or related field AND 10+ years experience in Engineering, Operations, Project Management, or Programming
    • OR Master's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 8+ years experience in Engineering, Operations, Project Management, or Programming
    • OR equivalent experience
  • 4+ years people management experience
  • 4+ years of professional experience in Program Management, Supply Chain Operations, Project Management, or similar experience.
  • 2 + years of experience implementing proactive systems to simplify activities and deliverables such as action tracking, and team event planning

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:
  • Bachelors Degree in Computer Science, Management Information Systems, Engineering, or related field AND 1 2 + years experience in Engineering, Operations, Project Management, or Programming
    • OR Masters Degree in Computer Science, Management Information Systems, Engineering, or related field AND 10+ years experience in Engineering, Operations, Project Management, or Programming
    • Certification in Application Development Platforms (Power Platform, DevOps, Dynamics 365)
  • 5+ years working in a professional corporate environment with executive level presentation skills
    • Experience: Minimum of 5 years of experience in technical program management or a related field. Experience in a Chief of Staff role or supporting executive leaders is highly desirable
    • Skills: Strong organizational and project management skills. Excellent communication and interpersonal skills.
    • Ability to manage multiple tasks and prioritize effectively
  • Leadership: Proven ability to lead cross-functional teams and drive strategic initiatives. Strong problem-solving and decision-making skills
  • Budget: Proficiency in planning annual budget and managing >$50M budget and vendor contracts

Technical Solution Management M6 - The typical base pay range for this role across the U.S. is USD $129,200 - $273,400 per year.
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 - $299,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until November 12, 2024.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

#cscpjobs

Responsibilities

As a Principal Business Operations Manager - Cloud Supply Chain, you will be responsible for the following:

  • You will lthe development and implementation of large, cross-functional projects. Ensure timely delivery of technology solutions by managing project schedules, resources, contracts and risks.
  • You will p rovide high-level support to executive leaders, including managing the rhythm of business, preparing reports, and coordinating people manager meetings and quarterly business reviews and a ct as a proxy for the leader and trusted advisor and liaison between executives and other stakeholders.
  • You will drive strategic initiatives by identifying opportunities for improvement, developing action plans, and tracking progress as well as c ollaborate with various departments to align business goals and objectives. You will also use your understanding of strategy to design upcoming budgets.
  • You will b uild and maintain strong relationships with internal and external stakeholders. Communicate effectively to ensure alignment and support for key initiatives and c reate alignment within partnerships by providing an objective point of view, ensuring all voices are heard, synthesizing ideas and creating an action plan.
  • You will utilize data-driven insights to assess performance and organizational health, identify areas for improvement, and implement optimizations. Monitor key metrics and report on progress to executive leaders and c ontinuously improve team processes by identifying inefficiencies and implementing best practices.
  • You will monitor organizational health, respond to team culture issues, and promote cultural initiatives as th is will involve planning and executing trainings, tracking polls and ensuring a healthy compliance scorecard as well as developing efficient and secure processes to manage sensitive employee data to enhance the effectiveness of the leadership team you support.
  • You will deliver success through empowerment and accountability by modeling, coaching, and caring as well as foster a culture of innovation and agility within the team.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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