Sr. Event Technology Specialist

About Us

Hello, we're Augeo we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members and channel partners across many industries and verticals. We serve hundreds of clients, including 70+ Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators and innovators.

At Augeo, we're passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential.

We work hard, we play hard and, most importantly, we care to our core about our teams and each other. We over-communicate around everything...especially while we navigate our new hybrid world.

Summary

We are looking for a Senior Event Technology Specialist. The ideal candidate for the role is curious, analytical and organized. Because they juggle numerous technical projects at a time, the ability to multi-task in a deadline driven environment is crucial. They should also have effective communication skills and be fueled by problem-solving.

The Senior Event Technology Specialist pairs the right digital solution (mobile app, website platform, etc.) to each client's need and then works alongside the account team to deliver that solution through planning and build. Relied upon as a subject matter expert, the Senior Event Technology Specialist will also spend their time investigating various platforms and technology to identify capabilities.

You ll spend your days on the following:

• Build and Manage Event Websites: Develop attendee management websites and process reports, ensuring a comprehensive understanding of the platform to advise and educate clients.
• Client Support and Guidance: Support clients in utilizing event technology tools as per agreements, providing guidance on design and functionality to meet client specifications and objectives.
• Client Relationship Management: Build and maintain strong client knowledge by attending weekly conference calls, proactively addressing potential issues, and involving clients where appropriate.
• Team Collaboration: Provide guidance/recommendations to team members and attends staff and team meetings.
• Digital Solutions Knowledge: Investigate digital solutions for capabilities, user experience, and cost, and research various web platforms and mobile apps as needed.
• Creative Conceptualization: Conceptualize creative and executable ideas, incorporating functionalities for a smooth user experience.
• Platform Development and Testing: Build and test platforms to ensure they meet all specifications, solve coding and user experience issues, and launch platforms while addressing user issues quickly.
• Brand Representation: Energetically represent Augeo Experience s brand in the community, industry, and amongst prospective and current clients, as well as internally.

What you need to be successful in this role:

• Bachelor s Degree.
• 4 -5 years of applicable experience. Proficient in front-end web development, mainly within a CMS environment.
• Front end languages such as HTML and CSS, JQuery, and JavaScript a large plus. Up-to-date experience with web protocols and responsive build.
• Event Technology Platform experience (preferred) including Cvent, Swoogo and similar platforms
• Experience building on WordPress utilizing builders such as Elementor
• Analytical thinker with creative problem-solving
• Multi-tasker with ability to prioritize and time manage
• Organized and attention to detail
• Self-starter and resourceful
• Able to take direction from and work with many different personalities
• Proactive communication skills
• Professional/high-level of customer service
• Desire to learn and continue to advance using new technologies

Benefits of joining our team

• We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
• We offer paid Long-Term disability and Life Insurance
• HSA/FSA plans
• We offer voluntary benefits such as critical, hospital, pet coverage and much more
• Employee benefit education, campaigns and wellness opportunities
• 401k retirement matching and financial planning resources
• Education reimbursement?
• EAP resources
• 13 paid holidays and PTO time
• Rewards and incentives for birthdays, work anniversaries, professional and personal milestones and company involvement
• Employee referral bonuses
• Employee group opportunities
• Fun, casual and flexible working environment that embraces the hybrid workstyle
• Career growth opportunities
• Summer internship program