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Specialist, Product Applications Engineering
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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Specialist, Product Applications Engineering, CoverMyMeds Dispensing Network
Work location: Irving, TX / Louisville, KY
Position Description:
The Specialist, Product Applications Engineering position for the CMM Dispensing Network team will be responsible for the comprehensive day-to-day support of a new suite of applications for McKesson's pharmacy business. Applications consist of a mix of vendor-supported applications, both cloud-based and on-prem (e.g., Inovalon ScriptMed Cloud, MuleSoft API integration, Snowflake data warehouse, custom-developed containerized applications, etc.). In addition, the Specialist, Product Applications Engineering role will be responsible for operating within a larger team that is responsible for IT Service Management and the delivery of solutions in the most effective and efficient manner possible for this suite of applications, including ensuring compliance with all security and architectural mandates such as MFA, SOX, HIPAA, etc. This individual will consult with other teams such as ISRM architecture, Information Security & Risk Management, Risk and Controls Group, and other application team leaders to support overall Information Security policies and compliance.
Areas of Responsibilities:
Minimum Requirements
Typically requires 4+ years of relevant experience.
Critical Skills:
Advantageous Knowledge & Skills:
At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
McKesson is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Resumes or CVs submitted to this email box will not be accepted.
Continue to grow your career with McKesson!
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$91,700 - $152,800
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Specialist, Product Applications Engineering, CoverMyMeds Dispensing Network
Work location: Irving, TX / Louisville, KY
Position Description:
The Specialist, Product Applications Engineering position for the CMM Dispensing Network team will be responsible for the comprehensive day-to-day support of a new suite of applications for McKesson's pharmacy business. Applications consist of a mix of vendor-supported applications, both cloud-based and on-prem (e.g., Inovalon ScriptMed Cloud, MuleSoft API integration, Snowflake data warehouse, custom-developed containerized applications, etc.). In addition, the Specialist, Product Applications Engineering role will be responsible for operating within a larger team that is responsible for IT Service Management and the delivery of solutions in the most effective and efficient manner possible for this suite of applications, including ensuring compliance with all security and architectural mandates such as MFA, SOX, HIPAA, etc. This individual will consult with other teams such as ISRM architecture, Information Security & Risk Management, Risk and Controls Group, and other application team leaders to support overall Information Security policies and compliance.
Areas of Responsibilities:
- Provide technical assistance that supports the implementation and maintenance of business systems.
- Implement necessary monitoring and perform maintenance to ensure desired application availability.
- Coordinate software deployments in adherence with processes and procedures for quality software delivery.
- Mentor a diverse team that is responsible for the operational support of all in scope computing platforms.
- Develop and implement ScriptMed Cloud workflow functionality configuration enhancements.
- Develop and implement job automation functionality and enhancements.
- Administer and monitor all ServiceNow tickets, ticket SLA adherence, dashboard development and support, monthly performance metrics reporting, etc.
- Administer production support incident notification process and adherence to corporate incident notification and tracking processes.
- Administer change control procedures to ensure that only properly reviewed and authorized changes are released across computing environments (e.g., corporate CAB process adherence, etc.), including oversight of computing environment maintenance windows, deployment readiness checkpoints, deployment validation and signoff, deployment notifications, application shakeouts, etc.
- Provide governance and compliance leadership. Work with internal and external auditors to provide requested evidence in a timely manner.
Minimum Requirements
Typically requires 4+ years of relevant experience.
Critical Skills:
- 4+ years overall IT experience
- Experience coordinating with development teams and Product Owners.
- Experience with Excel to analyze data and maintain reference information.
- Basic understanding of flat files / text files and XML.
- Basic understanding of TCP/IP networking, SFTP file transfer, APIs.
- Experience working in a software application production support role. Ability to diagnose issues, perform root cause analysis, etc.
- Exposure to application development concepts
- Experience managing and interacting with vendor support groups and corporate user stakeholders.
- Experience leading the delivery of functionality and services on time, within budget while still meeting business needs.
- Strong interpersonal, oral, and written communication skills.
- Ability to translate complex technical information on behalf of organizational stakeholders.
- Strong, proven critical thinking skills and ability to identify, analyze, and resolve problems, driving solutions through to completion.
Advantageous Knowledge & Skills:
- Experience working with data (e.g., data analysis, reports, etc.). Should have an understanding of how data is stored and can be retrieved and combined.
- Experience working with databases, preferably SQL Server, writing stored procedures, writing complex queries for data, understanding of principles of relational database design (foreign Keys, indexes, etc.).
- Basic networking knowledge and ability to perform basic network troubleshooting.
- General experience with Azure.
- Basic server configuration knowledge, OS patching, etc.
- Demonstrated experience as a self-starter, motivated, with an ability to self-manage.
- Strong facilitation skills and a clear ability to build strong relationships with business partners.
- Strong team leadership, results driven, and able to collaborate with colleagues to share the responsibilities for achieving an end-to-end solution for customers.
- Strong attention to detail which ensures that customer requirements are met and that a high-quality standard is achieved.
- Experience with Identity and Access Management governance (e.g., SSO, MFA), compliance, and operational support experience.
- Go Anywhere job automation experience.
- MuleSoft experience.
- Software development experience a plus (e.g., Python).
- Microsoft certifications.
- Experience in a software and release management role:
- Experience with software deployment on Windows platforms
- Experience managing release packages
- Oversight of deployment activity
- CAB meetings / change request process
- Preparing for deployments
- Running production deployment and application shakeout calls
At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
McKesson is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Resumes or CVs submitted to this email box will not be accepted.
Continue to grow your career with McKesson!
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$91,700 - $152,800
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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