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This is an opportunity to work supporting a very unique program. The primary responsibility of this role is to provide onsite Tier 2 technical support to 300+ network users between the hours of 7 am - 5 pm, a minimum of four days per week onsite; with some remote possible. Additional responsibilities include, and are not limited to, setting up user accounts, imaging workstations, VPN accounts, asset management, research, reporting, records management, and escorting vendors. Taskings will be coordinated directly through the LAB Manager. The work requires a flexible person and willing to adapt to changing mission requirements including potentially standing up a new site nearby.
Required Skills and Education
Essential Skills and Requirements:
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.
Preferred Skills and Education
Desired Skills and Requirements:
EEO Career Site
Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression
This is an opportunity to work supporting a very unique program. The primary responsibility of this role is to provide onsite Tier 2 technical support to 300+ network users between the hours of 7 am - 5 pm, a minimum of four days per week onsite; with some remote possible. Additional responsibilities include, and are not limited to, setting up user accounts, imaging workstations, VPN accounts, asset management, research, reporting, records management, and escorting vendors. Taskings will be coordinated directly through the LAB Manager. The work requires a flexible person and willing to adapt to changing mission requirements including potentially standing up a new site nearby.
Required Skills and Education
Essential Skills and Requirements:
- 3+ years of similar or related experience
- Strong communications skills are essential to success
- Knowledge of Windows Linux, and Mac operating systems
- Experience working with Microsoft Active Directory
- Experience imaging workstations and troubleshooting matters
- Possess professional working proficiency of Microsoft Office tools
- Have good organizational skills and exhibit strong attention to detail
- Be able to support multiple projects in unison
- Maintain flexibility and professionalism
- Able to lift 50lbs
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.
Preferred Skills and Education
Desired Skills and Requirements:
- Bachelor's degree in Information Technology or Computer Science
- Familiarity with mobile operating systems (Mac, iOS, and Android)
- Experience with cable management and associated documentation
- IT Infrastructure Library (ITIL ) certification
EEO Career Site
Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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