Sr. Analyst, Production Operations, Analytics

Are you looking for an opportunity to define your future in the commercial real estate industry based on your own unique skills and experience?

Whether your talents lie in marketing, operations, finance, human resources, management, or something different altogether, you’ll find flexibility and a sense of belonging at Berkadia. We’re committed to a culture that strives for excellence – a place where your contributions are valued, you are empowered to create positive impact, and you can grow your career. Be Your Best Self. Be Berkadia.

The Senior Analyst - Production Operations, Analytics will support the decision-making process of the Production Leadership team by evaluating metrics and data, performing financial analysis, developing a catalogue of business reports, and running projects from planning to completion. This position will work closely with various teams to optimize processes, improve efficiency, and drive strategic decision-making.

We Innovate to shape the future of CRE, so in this role you will:

• Collect, analyze, and interpret data related to key Production metrics;
• Maintain key performance indicators (KPIs) to monitor and evaluate the performance and efficiency of the Production network for Quarterly Business Reviews;
• Provide information to management via written, oral, and PowerPoint presentations by assembling and summarizing data, presenting findings, performing detailed analysis, and delivering possible recommendations or strategies for change;
• Perform monthly Power BI dashboard maintenance and fulfill Production requests for new analyses in Power BI;
• Fulfill ad-hoc Marketing requests for population of external publications and provide bi-yearly production metric summaries at the office, specialty, and lender levels;
• Analyze Berkadia’s footprint and identify markets and teams for Berkadia to recruit;
• Research and analyze direct competitors’ Market Share via RCA, as well as the Production industry overall;
• Assist in new hire onboarding process;
• Provide ideas, feedback, and direction on Salesforce CRM initiatives by acting as Production stakeholder;
• Identify opportunities for process improvement, provide actionable insights, make recommendations, and execute through completion;
• Collaborate with cross-functional teams to provide solutions and support to the Production network;
• Assist in driving process improvement and policy development initiatives for the Production function;
• Work on ad-hoc projects and analyses as assigned by Production Leadership. Other duties as assigned.
  
  

We are passionate about your growth, so to achieve success in this role you should have:

• Previous experience managing multiple simultaneous projects including maintaining project tasks, coordinating work efforts of others, and meeting deadlines with minimal oversight;
• Advanced experience in Microsoft Office including Outlook, Word, PowerPoint, and Excel; advanced experience in Excel;
• Strong proficiency in data visualization and modeling via SQL and Power BI;
• Experience with Salesforce CRM and RCA strongly preferred
• Strong organizational skills and ability to multitask in a fast-paced environment with competing priorities;
• Outstanding attention to detail and ability to run QC;
• Ability to manage both long-term strategic projects and ad-hoc, urgent requests, as needed, while keeping stakeholders informed of potential delays due to conflicting priorities;
• Can-do, proactive attitude that can mean making suggestions and giving options rather than waiting for answers;
• Able to communicate clearly both verbally and in writing with all levels of an organization.
• 3+ years of experience in a similar position
  
  

We believe People Matter, so we offer benefits that go beyond:

• Monthly paid volunteer hours and donation matching to benefit our communities
• Employee Resource Groups that help you grow with us
• Fertility and family planning services
• Up to 12-weeks of fully paid parental leave
• Mental health care, including free counseling sessions:
• We'll help you fund your learning journey with generous tuition reimbursement
• Pet insurance discounts
• And more!
  
  

Be Your Best Self. Be Berkadia.

Berkadia, as an equal opportunity employer, celebrates our employees’ unique differences, which we believe drives personal and company-wide innovation and creates a people-first culture where your career can take the long view. To achieve these goals, we are committed to the full inclusion of all qualified individuals, without regard to race, religion, age, color, national origin, gender, sexual orientation, gender identity or expression, marital status, domestic partner status, military and veteran status, disability, pregnancy, parental status, genetic information, political affiliation, or any other status protected by federal, state and local laws.

In keeping with our commitment, Berkadia takes the necessary steps to provide a workplace free from harassment and discrimination, as well as access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation to take part in the interview process, please contact [email protected].

You have rights under Federal and State employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. If you apply for this role, you are acknowledging Berkadia's Application Policy and Berkadia's Privacy Policy. Please click the following links for more information about: EEOC, Employee Rights under the FMLA, EPPA.