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IT Events Support Technician
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Description: Execute tech setups and support solutions using Broadcast and AV system components such as LCD/Plasma displays, projection systems, HD camera systems, control systems, microphones, speakers, video/audio distribution amplifiers, scalars, and switchers to make sure the event is well planned and executed flawless. Identify and provide support for unified communication users and integration into AV systems, video conferencing
Platforms. This role is based in Mountain View Office and is 100% onsite.
Responsible for:
Provide pre, prod and post-production technical support for meetings, conferences, training classes and corporate-wide broadcasts. Includes: Assisting users share screen from user and loaner laptops, assist users with configuring the in-room AV / VC equipment for the best possible experience both online and in-room. Provide user assistance and training with the operation of multimedia systems.
Daily interaction with staff, faculty and guests
Daily campus wide walk-thrus to test AV in VC meeting rooms.
Basic Operation of production equipment in a live broadcast environment (Video Switcher, Audio Console, Cameras - Manned and Robotic, Lighting Console, Video Conferencing platforms like Google Meet, MS Teams, Zoom, A/V Playout.
Ensuring that AV hardware and software is prepared to meet the needs of the organization.
Offering plans and advice for live audio and video events, including broadcasts and conferences.
Technical support for the master controls of broadcast and AV systems during events.
Storing, assembling and disassembling AV equipment whenever required.
Cabling and wiring to implement technologies into AV setups.
Operate in the role of a grip, stagehand or PA depending on production needs.
Assist with equipment setup and testing (Live and Studio).
Create Checklist and assure the equipment is functional and escalate it to the
supervisors.
Perform preventive maintenance visits to conference rooms (VC connections, wires, peripherals, speakers)
Documentation and other administration on occasion including Asset Management.
Ability to work extended or non-traditional hours.
Travel to other offices in Bay Area (San Francisco)
Skills:
A/V, Q-SyS, Zoom, Event Support, Break-Fix, Conference Room Support
Top Skills Details:
A/V,Q-SyS,Zoom,Event Support,Break-Fix,Conference Room Support
Additional Skills & Qualifications:
Will be working on a team of 2. Lots of room for growth. They will be the mountain view POC.
4 days onsite to start then once leadership approves it will go to 5 days.
80 conference rooms , 12 of those are event spaces and collaboration spaces.
Need to be able to come up to SF at times. Mainly stationed in mountain view.
Tier 2 type of resource. Has Break Fix & Event Support Experience. Kicking off a Zoom meeting. Don't need to have full broadcast exp but they will be taught that.
Big push to switch to Q-SYS from Crestron. They have Panasonic Cameras, Logitech Rally Bars. Neat Devices.
For Zoom Meetings - they need to load up presentations, make sure slides are up. Be on stand by and check in. Don't need to be in the room.
Experience Level:
Intermediate Level
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description: Execute tech setups and support solutions using Broadcast and AV system components such as LCD/Plasma displays, projection systems, HD camera systems, control systems, microphones, speakers, video/audio distribution amplifiers, scalars, and switchers to make sure the event is well planned and executed flawless. Identify and provide support for unified communication users and integration into AV systems, video conferencing
Platforms. This role is based in Mountain View Office and is 100% onsite.
Responsible for:
Provide pre, prod and post-production technical support for meetings, conferences, training classes and corporate-wide broadcasts. Includes: Assisting users share screen from user and loaner laptops, assist users with configuring the in-room AV / VC equipment for the best possible experience both online and in-room. Provide user assistance and training with the operation of multimedia systems.
Daily interaction with staff, faculty and guests
Daily campus wide walk-thrus to test AV in VC meeting rooms.
Basic Operation of production equipment in a live broadcast environment (Video Switcher, Audio Console, Cameras - Manned and Robotic, Lighting Console, Video Conferencing platforms like Google Meet, MS Teams, Zoom, A/V Playout.
Ensuring that AV hardware and software is prepared to meet the needs of the organization.
Offering plans and advice for live audio and video events, including broadcasts and conferences.
Technical support for the master controls of broadcast and AV systems during events.
Storing, assembling and disassembling AV equipment whenever required.
Cabling and wiring to implement technologies into AV setups.
Operate in the role of a grip, stagehand or PA depending on production needs.
Assist with equipment setup and testing (Live and Studio).
Create Checklist and assure the equipment is functional and escalate it to the
supervisors.
Perform preventive maintenance visits to conference rooms (VC connections, wires, peripherals, speakers)
Documentation and other administration on occasion including Asset Management.
Ability to work extended or non-traditional hours.
Travel to other offices in Bay Area (San Francisco)
Skills:
A/V, Q-SyS, Zoom, Event Support, Break-Fix, Conference Room Support
Top Skills Details:
A/V,Q-SyS,Zoom,Event Support,Break-Fix,Conference Room Support
Additional Skills & Qualifications:
Will be working on a team of 2. Lots of room for growth. They will be the mountain view POC.
4 days onsite to start then once leadership approves it will go to 5 days.
80 conference rooms , 12 of those are event spaces and collaboration spaces.
Need to be able to come up to SF at times. Mainly stationed in mountain view.
Tier 2 type of resource. Has Break Fix & Event Support Experience. Kicking off a Zoom meeting. Don't need to have full broadcast exp but they will be taught that.
Big push to switch to Q-SYS from Crestron. They have Panasonic Cameras, Logitech Rally Bars. Neat Devices.
For Zoom Meetings - they need to load up presentations, make sure slides are up. Be on stand by and check in. Don't need to be in the room.
Experience Level:
Intermediate Level
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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