E-commerce and Administrative Coordinator

Position Overview:

We are seeking a proactive and detail-oriented E-commerce and Administrative Coordinator to support our e-commerce operations and retail activities. This role is crucial in ensuring seamless order processing, efficient logistics, and smooth retail operations. The ideal candidate will excel in a fast-paced environment and demonstrate strong organizational and critical-thinking skills.

Key Responsibilities:

E-commerce Support:

Process and coordinate incoming e-commerce orders.

Manage shipping and delivery logistics for orders.

Oversee product listings to ensure accuracy and completeness.

Monitor website analytics and performance metrics to identify trends and areas for improvement.

Address customer and partner inquiries and resolve issues related to all types of orders.

Retail Operations:

Assist in retail store operations and provide customer service as needed.

Help coordinate store promotions and special events.

Administrative Duties:

Manage purchase orders and invoices related to e-commerce and retail activities.

Support accounting by maintaining accurate transaction records.

Other Duties as Assigned

Qualifications:

At least 2 years of proven experience in e-commerce operations.

Strong proficiency with e-commerce platforms (e.g., Shopify, Amazon, eBay) and MS Office Suite (especially Excel).

Excellent written and verbal communication skills.

Ability to thrive in a fast-paced, deadline-driven environment.

Analytical mindset with the capability to interpret data and make actionable recommendations.

Experience with inventory management.

Highly detail-oriented with the ability to manage multiple tasks simultaneously.

Positive attitude and strong work ethic as a team player.

Benefits:

Competitive salary based on experience and performance.

Performance bonus opportunities.

Paid Time off

Career growth and development prospects in a rapidly expanding company.

THE PHYSICAL REQUIREMENTS:

Must be able to sit, stand, bend, and reach for extended periods of time

Must be able to lift, push, pull, carry or otherwise move up to 40 pounds with no support regularly

Able to perform tasks that require repetitive motion; i.e., unpacking, packing, tagging or hanging merchandise. Manuel dexterity is required.

Florida Wholesale Tools is a next-generation supply company catering to diverse clients through multiple channels, including retail, wholesale, e-commerce, 3PL, B2B, and B2G. Our dynamic operations are centered in central Tampa, and we are experiencing rapid growth and are seeking a candidate that has a strong work ethic wanting to contribute and grow with us.