IBM CMOD-PRODUCTION SUPPORT
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Job Description
THIS ROLE DOES PRODUCTION SUPPORT AND HENCE ON-CALL ROTATION IS A MUST.
Understand IBM Content Manager On Demand, Tivoli Storage Manager Design and Deployment architecture
Perform CMOD, TSM administrator tasks such as Install, Configure, Maintain, Upgrade, performance monitor, Loading
Handle Production requests/tickets and provide a resolution/fix within the accepted SLA
Create and configure CMOD objects Applications, Application groups and folders
Monitor, Identify and analyze issues in the existing various maintenance processes and provide design solutions to fix the issues
Perform code deployment on all server DEV, QA and PROD
Involve and customer meeting to understand their requirements and propose solutions to implement in CMOD to archive their reports/data
Coordinate with Vendor to rise tickets for the issues found with CMOD and its related products
Perform code reviews and unit testing of the developed code
Participate in meetings with Vendor and provide design consideration in splitting up CMOD, TSM and DB2 for Online Banking service
Knowledge of CMOD hosted in Cloud
Shell Scripting knowledge
Knowledge of coding in Java/Python