Lead Data Center Engineer

Job Description:

Shift: Monday-Friday 8am-4pm

Lead Data Center Engineer

As a Lead Data Center Engineer, you will oversee and manage electrical engineering projects, ensuring the safe and efficient operation of various projects and initiatives. This includes working cross functionally with design teams, construction, commissioning & vendors. You will lead teams, collaborate with cross-functional departments, and maintain compliance with safety regulations. Your responsibilities will include conducting electrical system audits, developing design standards, and supporting vendor management. Additionally, you will play a critical role in incident response, energy efficiency initiatives, and ensuring the successful commissioning of new data center facilities.

Minimum Qualifications

• 4 years professional experience in data center design, construction, operations, and maintenance of critical facilities (or related fields).
• Working knowledge of medium and high voltage (3kV and above) substation design, mission critical power distribution, generator power systems.
• Building Management Systems, and safety requirements.
• Knowledge of industry standards, building codes and safety standards.
• Strong cross-discipline knowledge of complete critical facility systems.
• Strong troubleshooting and analytical skills.
• Excellent communication, presentation, project management, and reporting skills.
• Experience in load management at the operations level within a critical facility.

Desired Skills

• Strong Mechanical and Electrical facility management, computer literate, professional demeanor (talking with customers), professional.
• Previous data center field engineer and/or O&M engineers highly desirable.
• Data Center knowledge of electrical distribution, mechanical systems, stand-by generation, and alarm interpretation from the critical environment. NOTE: Expected to utilize EdgeOS as the primary system.

Responsibilities

• Interpret alerts/alarms from the facility, determine course of action via the playbook or Regional Director.
• Schedule preventative/ corrective maintenance and warranty work to subcontractors through EdgeOS Computerized Maintenance Management Systems.
• Administer EdgeOS ticket management, creating/updating/completing work tasks according to specific work procedures.
• Administer and manage Change Control processes through EdgeOS.
• Preventing SLA violations.
• Overlapping shift coverage.
• Process customer requests for logistics and Remote Hands.
• Schedule sub-contractors as required to complete work tasks.
• Manage EdgeOS ticket status for customer and internal purposes such as Remote Hands time entries.
• Upload various Field Services Reports from preventative maintenance and Remote Hands contractors into EdgeOS.
• The Lead Data Center Engineer is responsible for the Data Center MIA campus (corresponding to works MIA01 and MIA02), and to develop other functions that are indicated, inside and/or outside the Company's offices, according to the verbal and written instructions received from your management.
• The Lead Data Center Engineer is obliged to perform the functions of a Project Manager, and the following, among others, will be included within his functions, without those being understood as exhaustively listed:
  • Manage shift operations and schedule.
  • Able to communicate via phone and email in English.
  • Delegate tasks to team members
  • Translate the leadership vision to the work team.
  • Operate, monitor and maintain the Company's equipment
  • Respond to anomalies in the conditions that are indicated by the Data systems
  • Monitor the execution of tasks and team productivity, have complete knowledge of the creation, closing and monitoring of task requests (WR, work requests).
  • Initiate or respond to work orders, track and verify completeness of work, perform other associated tasks, and assume responsibilities to the extent assigned by Company management.
  • Execute tasks under the direction of Salute and clients, as well as act as IT administrator to the extent necessary to support them with internal networks, IT infrastructure, computers, electronics, and workplace telephone systems.
  • Ensure that the agreements and policies corresponding to the client's operational service meet the necessary requirements.
  • Act as the primary point of contact between operational staff and suppliers in support of MIA01 operations as required.
  • Act as the primary point of contact for all physical security events and incidents on the MIA01 campus.
  • Coordinate the team in charge of data center and IT system support tasks and be in charge of network devices, critical business processes and support procedures for the delivery of products and services to consumers.
  • Lead projects and initiatives in electrical engineering. This includes performing cross-functional work with design teams, construction teams, commissioning teams and suppliers.
  • Perform analysis and audits of the Company's electrical systems, as well as lead improvements in the system implemented in the company.
  • Prepare electrical specifications, as well as design criteria for system modernization, providing future feedback to design centers.

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Facilities Technician to join our team and drive our relationships with hyperscale clients to new heights.