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Director of Customer Success (OEM) - Hybrid - $150K

  • Full Time, onsite
  • Confidential
  • Detroit Metropolitan Area, United States of America
Salary undisclosed

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*This is a Client Success / Customer Retention based Sales role, not a Hunter or 'Closer'

This Director level role will involve heavy renegotiation and renewals of our existing OEM partnerships as well as developing new partnerships within the Automotive and Heavy-Duty market. You will build relationships with many constituencies in the Automotive market. On-going responsibilities involve negotiating licensing agreements with value proposition to industry stakeholders and securing cost-effective access to Automotive and Heavy-Duty data.

  • Manage new and existing vehicle manufacturer (OEM) relationships
  • Foster positive relationships with Heavy duty vehicle manufacturers (OEMs) for the purpose of developing and maintaining mutually beneficial business interests
  • Work with senior management to develop business opportunities
  • Negotiate data licenses with OEMs
  • Develop business opportunities with Heavy Truck parts manufacturers that result in securing access to parts catalogues for inclusion in our data products and services
  • Represent us at various industry forums dealing with data procurement / availability issues
  • Develop relationships and negotiate agreements

Required:

  • 7-10 years of account management / sales experience servicing OEMs
  • Track record of developing and nurturing business relationships
  • Broad exposure to the parts and / or service information development area of OEMs
  • Experience in contract negotiations preferred
  • Personable and customer focused, this is a non-closer role that will help with renewals
  • Onsite 2 days per week in our Detroit area (Troy) office

$150K salary with up to $45K in variable comp opportunities.