Director of Customer Success (OEM) - Hybrid - $150K
Salary undisclosed
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*This is a Client Success / Customer Retention based Sales role, not a Hunter or 'Closer'
This Director level role will involve heavy renegotiation and renewals of our existing OEM partnerships as well as developing new partnerships within the Automotive and Heavy-Duty market. You will build relationships with many constituencies in the Automotive market. On-going responsibilities involve negotiating licensing agreements with value proposition to industry stakeholders and securing cost-effective access to Automotive and Heavy-Duty data.
- Manage new and existing vehicle manufacturer (OEM) relationships
- Foster positive relationships with Heavy duty vehicle manufacturers (OEMs) for the purpose of developing and maintaining mutually beneficial business interests
- Work with senior management to develop business opportunities
- Negotiate data licenses with OEMs
- Develop business opportunities with Heavy Truck parts manufacturers that result in securing access to parts catalogues for inclusion in our data products and services
- Represent us at various industry forums dealing with data procurement / availability issues
- Develop relationships and negotiate agreements
Required:
- 7-10 years of account management / sales experience servicing OEMs
- Track record of developing and nurturing business relationships
- Broad exposure to the parts and / or service information development area of OEMs
- Experience in contract negotiations preferred
- Personable and customer focused, this is a non-closer role that will help with renewals
- Onsite 2 days per week in our Detroit area (Troy) office
$150K salary with up to $45K in variable comp opportunities.
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