Technical Writer II

Summary
GAMA-1 is seeking a skilled Technical Writer II to join our team in support of a large-scale federal government project. Must be able to create clear, concise, and user-friendly documentation for our products and services. The ideal candidate will have excellent communication skills, a knack for translating complex technical information into understandable content, and the ability to collaborate effectively with cross-functional teams.

Essential functions/responsibilities

• Documentation Development: Write, edit, and maintain a variety of technical documents, including user guides, installation manuals, API documentation, training materials, and FAQs.
• Content Simplification: Break down complex technical concepts into simple, easy-to-understand content for various audiences, including end-users, developers, and internal teams.
• Collaboration: Work closely with product managers, engineers, and other subject matter experts to gather information, understand technical details, and ensure the accuracy of documentation.
• Content Management: Organize and manage the documentation process, ensuring all materials are up-to-date, consistent, and easily accessible.
• Review and Editing: Proofread and edit documentation to ensure clarity, consistency, and compliance with company standards and style guidelines.
• User Feedback: Gather and incorporate feedback from end-users to continuously improve the quality and usability of documentation.
• Documentation Standards: Establish and maintain documentation standards, templates, and best practices across.
• Project Management: Manage multiple documentation projects simultaneously, ensuring timely delivery and high-quality output.

• Education: Bachelor s degree in English, Technical Communication, Computer Science, or a related field. Equivalent experience may be considered
• Experience: 3-6 years of experience as a Technical Writer, preferably in a technology or software development environment
• Technical Skills: Proficient in documentation tools such as Microsoft Word, Visio, and Adobe Acrobat
• Writing Skills: Excellent writing, editing, and proofreading skills, with a strong focus on clarity, accuracy, and readability
• Technical Aptitude: Ability to quickly grasp complex technical concepts and make them easily understandable in text and visual formats
• Collaboration: Strong interpersonal skills with the ability to work effectively with cross-functional teams, including engineers, developers, and product managers
• Attention to Detail: A keen eye for detail, with a commitment to delivering high-quality documentation
• Time Management: Strong organizational and time management skills, with the ability to manage multiple projects and meet deadlines in a fast-paced environment

• Experience with software development or IT-related documentation.
• Familiarity with Agile methodologies and development processes.
• Basic understanding of DevOps methodology and continuous integration & continuous delivery (CI/CD) concepts and practices.
• Experience in creating multimedia content such as diagrams and video tutorials.
• Experience with Jira and Confluence is a plus.

This position requires the ability to obtain a Public Trust security clearance.

The base salary range for this position is: $81,037.05 $114,232.95

This base salary range represents a general guideline. An individual s base salary within that range is determined based on a variety of factors, including (without limitation) the scope, complexities, and responsibilities of the position, the government contract to which the position is assigned, geographic location, market conditions, and the candidate s relevant experience, education, and skills.

GAMA-1 also offers a variety of benefits, including health insurance coverage, life and disability insurance, 401(k) savings plan, training and career development opportunities, paid holidays and paid time off (PTO - to cover vacation, illness or disability, appointments, emergencies or other situations that require time off from work). For more information click here.

ABOUT GAMA-1

GAMA-1 is a rapidly growing technology business that is based in Greenbelt, Maryland. GAMA-1 Technologies provides strategic information assurance, information security, and business enterprise and networking solutions to the Federal Government. Our success is based on the utilization of industry and agency standards, establishment of standardized processes, and IT Services expertise. At GAMA-1, we believe employees should grow, achieve, and develop just as the company grows, achieves, and develops. GAMA-1 is committed to providing our employees with opportunities for career advancement throughout their employment. For more information, visit www.gama1tech.com

GAMA-1 is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), domestic violence victims, political orientation, status as a smoker or tobacco user, hairstyle, use of a service animal, education status, familial status, HIV/AIDS status, height, weight, reproductive healthcare decisions or any other category protected by federal, state or local law.

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