SAP BRIM - Convergent Invoicing Consultant
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Job Description
MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.
Job Title: SAP BRIM Convergent Invoicing (CI) Consultant
Role Overview: As an SAP Convergent Invoicing (CI) Functional Consultant, you will be a key member of our Managed Services team, providing critical support for our clients' production environments and undertaking project-related activities as needed. Your role will involve close collaboration with clients and cross-functional teams to ensure smooth operations, issue resolution, and continuous improvement of SAP landscapes.
Key Responsibilities:
- Engage effectively with IT delivery partners to prioritize and monitor issue resolution and team outputs.
- Provide primary support for production-related issues, ensuring quick resolution and documentation.
- Monitor SAP systems for performance, availability, and potential issues.
- Adhere to company procedures for change control, security, release management, and incident handling.
- Address and resolve system issues, incidents, and user problems within defined SLAs.
- Conduct root cause analysis for recurring issues and implement preventive measures.
- Provide on-call support for critical issues outside of regular business hours.
- Collaborate with end-users to enhance business processes and user experience.
- Gather and analyze business requirements, translating them into functional specifications.
- Ensure seamless integration of CI with existing SAP modules and systems.
- Conduct system testing and support user acceptance testing.
- Create comprehensive documentation, including troubleshooting guides and user manuals.
- Provide training and support to end-users on SAP Fiori applications.
- Stay updated on CI best practices and recommend process improvements.
- Collaborate with project managers and team members to meet project timelines and deliverables.
- Interface with key SAP BRIM processes including master data, orders, contracts, and product modeling.
Qualifications & Requirements:
- Minimum 10 years of experience as an SAP functional expert in SD/CS areas.
- Experience with SAP S/4HANA Convergent Invoicing module is essential.
- Proficient in configuring SAP CI within the SAP BRIM solution.
- Minimum 4 years of experience in SaaS business models.
- Minimum 3 years of experience implementing SAP BRIM/Hybris Billing.
- Hands-on experience in functional configuration and design.
- Certifications in SAP SOM & CRM preferred.
- Strong understanding of SAP modules, data structures, and business processes.
- Specific experience with BIT Classification, Discounts, and Taxation.
- Knowledge of SAP Convergent Invoicing processes within the SAP BRIM solution is a plus.
- Ability to translate business requirements into technical solutions.
- Excellent communication, problem-solving, and project management skills.
- SAP certification or relevant training.
- Ability to adapt to changing project requirements and timelines.
- Attention to detail and commitment to delivering high-quality solutions.
- Familiarity with agile project methodologies.
- Additional knowledge of other SAP technologies and modules is beneficial.
This role requires a proactive individual with deep SAP functional expertise, strong problem-solving skills, and a commitment to delivering high-quality solutions within a dynamic environment.
Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.